Games seem to randomly crash

borisn

Prominent
Jul 2, 2018
10
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510
Dear all,

I recently bought a new gaming pc with the following specs:
Motherboard: Asrock z370 extreme4
Graphics card: Gigabyte GeForce GTX 1080 8GB Windforce OC
CPU: Intel core i5 8600k
RAM: 16gb (D416GB 3000-15 vengenace)
PSU: Corsair HX750i
SSD: 250GB M.2 960 evo from samsung
(Running Avira antivirus atm)

The system works perfectly fine apart from that it randomly crashes when playing games. I happen to notice this most during the witcher 3 at the moment (as that is the game I am primarily playing now) but it also occured in Fallout 4 for example. When this happens the screen freezes (Still displaying a still image of the game) while the sound keeps playing in the backgroud, this can happen after about 45 minutes of playing or much longer (like 2 hours). It seems as though I am still able to input controls after the game froze as I can hear what is happening and it seems to still be playing (if that makes sense). When it happens during the witcher 3 I simply Alt-Tab out of the game and this also seems to close the game, as if it fully crashes upon doing this. I already have checked the event viewer for certain errors but it does not seem to display anything useful and I have also monitored the GPU and CPU temps during the game, these seem to be fine as well( 75C at max for GPU and 60C Max for CPU or so). I also did the Windows Memory diagnostic which gave no errors. As I am not an expert in this field I have no idea what I can further do to fix this and what might be wrong. Any help is appreciated!

Thanks in advance!
 
Solution
then you could stress test part like psu and gpu also do a memtest if you have any bsod error code post them or try whochashed it will read minidump in plain files .

Thanks for the reply! It is 75 c at max, so the average is a bit lower (I guess more around 67 when playing the witcher 3 on ultra) The airflow that I have comes from the case, I have a Sharkoon dg7000 g. It has two fans at the front sucking air in and one at the back blowing it out. The GPU obviously has its own cooler from gigabyte and I have a coolermaster Hyper212 Evo on the CPU.
 

Could definitely try that but I have a feeling the problem isn't overheating. A crash due to overheating would not look like this right? The space I have between the top of my motherboard and case is about 3 cm or so. (Luckily the case comes with built in space to place top fans.)
 


Thanks for the link! But it doesn't really seem to be the same problem as I am facing now.