Question Gaming laptop struggling with modern games cutscenes while providing smooth gameplay

[GeorgeGeorgington]

Hi. New to laptops in general, been playing games on a desktop my whole life. Bought a gaming laptop and wanted to try out some of the modern games that it should be able to handle. I'm definitely not overpushing any of the graphical settings, not trying 4K resolutions, not screwing around with the software or hardware settings that i shouldn't touch. Strangely plenty of modern games give my laptop a challenge. It will run through a cutscene for 30 seconds or so, give me a freeze, a stutter and eventually collapse with a GPU error. Each game has a different error but it's 100% GPU related (unless i don't actually know what i'm talking about ofc). If i decide to skip a cutscene completely i get the smooth gameplay that you'd expect from a laptop of this caliber. The very next cutscene i get the same issue.
Games that i've had issues with:
Alan Wake 2
Horizon Forbidden West
Far Cry 6
Resident Evil 7
Resident Evil 2 Remake
A Plague Tale Requiem
Senua's Saga Hellblade II
I managed to complete the entirety of Alan Wake 2 by skipping the cutscenes. Can't recall a single gameplay crash. I managed to complete the entirety of Horizon Forbidden West watching the cutscenes that would never actually crash the game but they would continuously stutter and freeze yet never crash; and again - smooth gameplay. As for the other games like Far Cry 6 and Resident Evil games i can't even make it through the opening cutscene.
Here's the example of the errors i get:
"..."d:\\reengine\\reengine\\gitroot\\runtime\\modules\\render\\os\\renderdevicedx11.cpp 3873 mapresource. HRESULT=0x887a0005.."
Now i would just not bother if it was only one game that is poorly optimized with many people addressing the same thing online. It's been way too many to not consider a possibility that something is wrong with my laptop. I just don't know what exactly.
Laptop is MSI Katana 17 B12V.
Laptop specs:
Processor 12th Gen Intel(R) Core(TM) i5-12450H
Video Card NVIDIA GeForce RTX 4050 Laptop GPU
Video Card #2 Intel(R) UHD Graphics
Operating System Windows 10
RAM 16 GB
Nvidia driver version: 566.36 (the issue has been present for over half a year now and i've been actively updating the nvidia driver)
Things i have already tried:
Swapping from DirectX 11 to DirectX 12
Turning Windows Game Mode On and Off
Checking if my VRAM just simply overflows during the cutscene (it gives me one spike to 100% usage during the crash)
Turning Shadow Cache Off
Swapping from 144 Hz to 60 Hz
Turning VSync On and Off
Lowering the laptop screen brightness to the lowest possible which btw got me through the opening cutscene of RE2: Remake but that's just ridiculous at this point

P.S.: Apologies for a lengthy post or if i'm blind and someone already had this exact issue solved. If that's the case please point me in the right direction

 

[Ralston18]

Open Task Manager or Resource Monitor to observe laptop performance.

Use both tools but only one tool at a time.

You will need to keep the tool window open and viewable.

First boot and simply let the laptop reach some steady state while you do nothing.

Then open a game or app known to cause problems.

Watch what changes or happens when the problems occur.

Some system resource(s) "running out" - try to discover what is using or grabbing any system resource and pehaps consuming much of it at the expense of other processes.

= = = =

You can also look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or even informational events being captured just before or at the time of the problems occuring.

For example: RAM or disk space.

 

[GeorgeGeorgington]

Well both the Task Manager and the Resource Monitor don't give me much information that i'm looking for. Yes i've been looking for spikes or overflows of memory or anything like that but nothing crazy is happening. The Event Viewer is giving me the same exact critical error related to nvlddmkm with the EventData looking like this:
\Device\Video8
Error occurred on GPUID: 100
00000000020030000000000099000000000000000000000000000000000000000000000000000000
Event ID is 153. I don't know what else to look for past that

 

[GeorgeGeorgington]

Little update: have tried many different nvidia drivers from various dates including Oct. 2023. The issue persists except this time i'm getting an Event ID of 0.
Currently attempting to fix this while playing Resident Evil 2 Remake and after downgrading my nvidia driver to 537.58 i can get through the entire opening cutscene but as soon as i even touch my mouse when i get control of the character it's an instant crash. The newest driver 566.36 couldn't even get me through half of the opening cutscene.