Hello,
As the title states, I'm currently experiencing crashing whenever I play games on my second hand gaming pc. He's a short history of my time with this pc;
I bought it off my wife's friend for $1000, it used to belong to her husband who was a programmer who eventually left her with a mountain of debt. I thought it was a great deal at the time, it was clearly a higher end PC, and I had been meaning to replace my old gaming laptop. When I first got it, it was having issues starting up and shutting down. I ended up opening it up, disassembling most of it, cleaning it out, and reassembling it to secure down anything that was knocked loose during the many times it was moved locations. And this worked for a while, ran all my games perfectly and didn't have any issues. But then, the crashes started. First it was just the game, and then the whole pc would shut off. And now it's at it current state where it crashes when playing newer, more intensive games, but is fine for others. When it does crash, I have to do a hard electrical cutoff, either unplugging from the outlet, or flipping the switch on the PSU, to turn it back on. I've tried monitoring the system through AMD Software, but nothing ever spikes before it shuts off. I'm at the point when I'm ready to start replacing components, but I just don't know where to start. My first guess is either a new PSU or RAM. But I'm open to advice and suggestions.
Here are some details of the PC:
CPU: AMD Ryzen 7 5800X3D 8-Core
CPU cooler: Air cooled
Motherboard: ROG CROSSHAIR VIII DARK HERO / American Megatrends Inc. 3801, 7/30/2021
Ram: 32gb DDR4
SSD/HDD: NVMe Samsung SSD 970 500gb, Samsung SSD 980 PRO 2TB
GPU: Sapphire Toxic AMD Radeon RX 6900 XT
PSU: ROG Thor 1200W - age unknown
Chassis:
OS: Windows 11
Monitor: Dell UltraSharp U2719D - LED Monitor - 27" QHD Wide 1440p
I've looked at Event Viewer, and the critical failure is: Kernal-Power, Event ID 41, Task Category 63... I don't really know how relevant this information is. I really don't want to buy a whole new PC, but I'm tired of the crashing. Any and all help is appreciated, thanks!
As the title states, I'm currently experiencing crashing whenever I play games on my second hand gaming pc. He's a short history of my time with this pc;
I bought it off my wife's friend for $1000, it used to belong to her husband who was a programmer who eventually left her with a mountain of debt. I thought it was a great deal at the time, it was clearly a higher end PC, and I had been meaning to replace my old gaming laptop. When I first got it, it was having issues starting up and shutting down. I ended up opening it up, disassembling most of it, cleaning it out, and reassembling it to secure down anything that was knocked loose during the many times it was moved locations. And this worked for a while, ran all my games perfectly and didn't have any issues. But then, the crashes started. First it was just the game, and then the whole pc would shut off. And now it's at it current state where it crashes when playing newer, more intensive games, but is fine for others. When it does crash, I have to do a hard electrical cutoff, either unplugging from the outlet, or flipping the switch on the PSU, to turn it back on. I've tried monitoring the system through AMD Software, but nothing ever spikes before it shuts off. I'm at the point when I'm ready to start replacing components, but I just don't know where to start. My first guess is either a new PSU or RAM. But I'm open to advice and suggestions.
Here are some details of the PC:
CPU: AMD Ryzen 7 5800X3D 8-Core
CPU cooler: Air cooled
Motherboard: ROG CROSSHAIR VIII DARK HERO / American Megatrends Inc. 3801, 7/30/2021
Ram: 32gb DDR4
SSD/HDD: NVMe Samsung SSD 970 500gb, Samsung SSD 980 PRO 2TB
GPU: Sapphire Toxic AMD Radeon RX 6900 XT
PSU: ROG Thor 1200W - age unknown
Chassis:
OS: Windows 11
Monitor: Dell UltraSharp U2719D - LED Monitor - 27" QHD Wide 1440p
I've looked at Event Viewer, and the critical failure is: Kernal-Power, Event ID 41, Task Category 63... I don't really know how relevant this information is. I really don't want to buy a whole new PC, but I'm tired of the crashing. Any and all help is appreciated, thanks!
Last edited:
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