Question GEForce R

[Jcavette]

I have a GEForce RTX2070 graphics card. Had it since July. The fans are running but card does not light up or send signal to the monitor. Any advice?

 

[popatim]

Sounds like a voltage issue, can you measure the voltages at the two connectors pins?
black is 0v and yellow is 12v

 

[Jcavette]

With the wires plugged into it and the power on? Sorry. I am a dad trying to fix my kids gaming pc