getting a runtime error atibtmon.exe

[pranaman]

My client has a Toshiba Satellite 670 as I recall, and he is getting a runtime error when the power cable is unplugged.

I tried a few things, like changing power settings according to https://www.youtube.com/watch?v=qXtzeBhCcHU

then elsewhere I read to uncheck the "Vari-Bright" option in a Catalyst program, but he does not have that program.

According to System Information, he has an ATI Mobility Radeon HD 4200 series driver.

I suppose i need to update his driver, but i couldn't seem to do that. When I went to the site for the driver, I d/l'ed the new version, ran it, but windows seems to warn of damage if it wasn't the right one, so I stopped it until I was sure.

Maybe I need to try http://www.newsita.com/2014/09/how-to-fix-amdati-power-runtime-error.html

Anyone else run into this error?

 

[Colif]

ATI Radeon™ HD 4000/ATI Mobility Radeon™ HD 4000, ATI Radeon™ HD 3000/ATI Mobility Radeon™ HD 3000, and ATI Radeon™ HD 2000/ATI Mobility Radeon™ HD 2000 Series Graphics reached peak performance optimization in October, 2013.
No additional driver releases are planned for these products.

The last operating system supported using the AMD drivers was Microsoft Windows® 8 with the AMD Catalyst 13.1 driver package, which can be downloaded from the AMD Driver page : http://support.amd.com/en-us/download

Driver support for these products under Windows® 8.1 and Windows® 10 is only available via Windows Update. Please enable Windows Update to allow it to automatically detect and install display driver version 8.970.100.9001

If your system is equipped with one of these products, you may consider the following options:
Continue using the last operating system that fully supported your graphics card.
Upgrade to an AMD graphics product that provides Windows® 10 support.

http://support.amd.com/en-us/kb-articles/Pages/Driver-Support-for-AMD-Radeon%E2%84%A2-HD-4000%2c-HD-3000%2c-HD-2000-and-older-Series.aspx

AMD telling you to upgrade gpu if you want to keep using win 10