Getting BSOD After System Restore

[jhipps93]

Happened while I was playing a game and the error was SYSTEM_SERVICE_EXCEPTION
https://drive.google.com/file/d/1YxOPyvBIwRF2um7ZNiE3tfo4-AxhncRC/view?usp=sharing

There are the dmp files, I am very new to PC and hopefully I did that right. Any help would be appreciated.

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/laDf.html

File: 061018-19906-01.dmp (Jun 10 2018 - 20:39:39)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: win32kfull.sys (Process: explorer.exe)
Uptime: 0 Day(s), 22 Hour(s), 42 Min(s), and 27 Sec(s)

Motherboard: https://www.msi.com/Motherboard/B350M-BAZOOKA
You are using BIOS version 1.51 (05/02/2017). The latest BIOS available for your system is 1E (2018-05-04). It can be downloaded from here: https://www.msi.com/Motherboard/support/B350M-BAZOOKA Note: Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

I can't help you with this. Wait for additional replies. Good luck.

 

[Colif]

I don't see any obvious drivers there, and your bios version is odd as current one doesn't show on their web site.

I would update BIOS and see if it helps - this video shows how to do it - [video="https://www.youtube.com/watch?v=LRyFMf0D9Lc"][/video]