Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Caroline,
Are you getting a balloon prompt for the Windows Tour?
If not...
This program might be something that HP puts on their machines and is not
something that I even have on my machine. I have heard of it before, but I
can't remeber the name of it.
This is MS software, but MS only makes it available to OEMs.
I would contact HP Support and see how to uninstall it.
Sorry that I can't help more, but I can't even remember what the dang
thing's called. ;-(
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:1893DB17-F08D-41CB-9DD5-04F095C2BCF4@microsoft.com,
Caroline <Caroline@discussions.microsoft.com> hunted and pecked:
> Wesley, thanks so much for replying. I did all the steps to supress the
> prompt for the current user and for all users (since I am the main one).
> No difference. The changes show up when I go back into Regedit.exe. I
> restarted the machine. No difference. I'm running the home version and
> your article was about pro--does that matter?
>
> "Wesley Vogel" wrote:
>
>> How to Suppress the Windows Tour Prompt in Windows XP
>>
http://support.microsoft.com/default.aspx?scid=kb;en-us;311489
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:E74A5E66-FC8F-4D40-93BC-8A1593611474@microsoft.com,
>> Caroline <Caroline@discussions.microsoft.com> hunted and pecked:
>>> On my HP laptop running Windows XP Home, any time a Windows program is
>>> on, the "getting started with" or help screen pops up indiscriminately,
>>> making me have to stop everything to close it before I can continue with
>>> work or play. Sometimes this happens 3 times successively before I can
>>> go on. How can I make this stop? Thanks for your help.
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