Getting video_dxgkrnl_fatal_error after trying downloading Samsung Magician?

kracksickles

Reputable
Apr 3, 2014
23
0
4,510
Hey guys,

so I have a new ASUS n76JN laptop and I replaced my HDD with an Samsung 850 Evo SSD with a new OS and every time I had finished installing Samsung Magician, I get an error exactly like this:

http://www.itonline.vn/data/photo/338c93c7f57561d83ab5d49e0844cd9f.jpg

my computer will continue to restart (because that's the only thing I can do) and after I log in back to windows, it will eventually bring up the same error until I manage to uninstall Samsung Magician in between the restarts.

Can I get any help?

EDIT: In more detail, I am trying the samsung magician from the CD they provided with the SSD, the "One-Stop Install Navigator". I am going to try downloading one from the samsung website right now.

EDIT2: Accidentally downloaded Samsung Migration online and ran it without issues, downloaded Samsung Magician online this time and got the same error.
 
Found an answer of my own. It's the graphics display drivers that were funky. I had to uninstall my intel process graphics card from programs and features and remove my graphics drivers for my intel and nvidia one in the device manager. Make sure to check that all graphics drivers are removed.After that I reloaded the drivers from the laptop manufacturers website in this specific order: nvidia and then intel.