I've used gmail since beta (when you had to be invited rather than just signup... so elite) and I've never been happier with an email provider. They continue to push the envelope rather than sit by and react to the market. They were first to offer GB size mailboxes for free, they were the first (that I knew of) to offer stacking mails and it's just so much cleaner than other emails. I wouldn't have even known about the downtime had I not read/heard about it online/via radio.