Hello,
I have deleted my USB3 Root Hub drivers. This has meant that my wireless connection, mouse and keyboard do not work.
However, I was able to start in safe mode with networking, and discovered that the front two USB slots will still work in safe mode. I was able to use one for my wireless connection (as ethernet cable could not update to function, but more on that later) and the other for my keyboard.
In safe mode, I am unable to prompt my drivers to update (in device manager), as they cannot find the update, even when I am connected to the internet, even when I enabled Windows Installer in safe mode.
I was able to download what I believe to be the correct driver software, but when I attempt to run the downloaded data, it tells me that my computer does not have room (it does).
I feel I would not have this problem if I were not in safe mode, but then of course comes the issue that I cannot use mouse or keyboard, and I have no keyboards easily available to me that are not USB connections.
I was hoping that in safe mode with networking, I would be able to prompt them to automatically update the drivers (as device manager does recognise that they are connected devices) but to no such luck.
I have no restore points to revert back to, and I do not wish to do any dramatic reinstallation. I believe it should be possible to just install the drivers - somehow - but I am seemingly caught in all angles.
Please, any possible solutions that I have not already tried would be welcome.
I have deleted my USB3 Root Hub drivers. This has meant that my wireless connection, mouse and keyboard do not work.
However, I was able to start in safe mode with networking, and discovered that the front two USB slots will still work in safe mode. I was able to use one for my wireless connection (as ethernet cable could not update to function, but more on that later) and the other for my keyboard.
In safe mode, I am unable to prompt my drivers to update (in device manager), as they cannot find the update, even when I am connected to the internet, even when I enabled Windows Installer in safe mode.
I was able to download what I believe to be the correct driver software, but when I attempt to run the downloaded data, it tells me that my computer does not have room (it does).
I feel I would not have this problem if I were not in safe mode, but then of course comes the issue that I cannot use mouse or keyboard, and I have no keyboards easily available to me that are not USB connections.
I was hoping that in safe mode with networking, I would be able to prompt them to automatically update the drivers (as device manager does recognise that they are connected devices) but to no such luck.
I have no restore points to revert back to, and I do not wish to do any dramatic reinstallation. I believe it should be possible to just install the drivers - somehow - but I am seemingly caught in all angles.
Please, any possible solutions that I have not already tried would be welcome.