MB is not able to successfully update bios via Q-flash. I'm am trying to q-flash b/c the MB will not turn on via case power switch. I've gone through a laundry list of tests and I'm at wit's end. Looking for any ideas on what to try until I can get on the phone with Gigabyte.
Issue: When updating bios via Q-Flash Plus > the Q-flash plus button and USB stick flash > indicating that it's flashing the bios. This flashing continues for ~75 seconds, consistently, until the process halts. Flashing the bios via q-flash is expected to take 5-6min. I've reproduced this under several conditions.
The process:
- Download bios file from gigabyte: https://www.gigabyte.com/Motherboard/Z790-AORUS-MASTER-rev-10#kf
- Reformat USB stick to FAT32
- Unzip contents of download, move BIOS update file to USB. Rename to GIGABYTE.bin (file extensions are visible)
- Plug USB into MB Bios USB slot while power is disconnected and PSU is off.
- Plug in PSU, turn power on.
- Start Q-Flash Plus process by pressing button on the back on MB
I've repeated the above steps under various conditions.
- USB with 1GB of storage volume
- USB with 4gb of storage volume (I specifically bought new sticks for this: https://www.amazon.com/dp/B0BZ8DPG71?ref=ppx_yo2ov_dt_b_fed_asin_title)
- Tried naming bios file "gigabyte.bin" and "GIGABYTE.bin"
- Tried different bios versions (F3 and F15)
- Contacted Gigabyte > sent MB in for "repairs" > received MB back with note, "Component Bad, repair completed.". No other context provided.
- Replaced PSU (prev: 1000 Watt - CORSAIR HX1000 - 80 PLUS Platinum, Fully Modular)
- Removed GPU
- Removed all ram sticks (previously had 4 sticks/all slots occupied)
- Checked all cables are seated correctly
- Reset CMOS via shorting pins and also just removed CMOS battery
- Doubled checked pins in F_PANEL
- Removed GPU
- Removed SSD from M2C_CPU clot
- Removed all cables except the two ATX_12V_2X4 cables, ATX 24pin cable, and CPU power.
- Removed all cables except the ATX_12V_2X4_2 cable, ATX 24pin cable, and CPU power.
- Removed all cables except the ATX_12V_2X4_2 cable and ATX 24pin cable.
- Removed all cables except ATX 24 pon cable.
Just a few more notes that may be relevant:
- During Q-Flash, the CPU led remains on while the DRAM, VGA, and BOOT leds remain off.
- This all started b/c my computer shutoff unexpectedly (while idle and under no load). The case power button failed to reboot. Gigabyte advised me to Q-Flash Plus.... but after reading othes' experience I feel like this MB may be RMA'd soon. I've sent the MB into Gigabyte, and they returned it to me saying that they've "fixed
Is there anything I should be trying or inspecting?
Specs:
Issue: When updating bios via Q-Flash Plus > the Q-flash plus button and USB stick flash > indicating that it's flashing the bios. This flashing continues for ~75 seconds, consistently, until the process halts. Flashing the bios via q-flash is expected to take 5-6min. I've reproduced this under several conditions.
The process:
- Download bios file from gigabyte: https://www.gigabyte.com/Motherboard/Z790-AORUS-MASTER-rev-10#kf
- Reformat USB stick to FAT32
- Unzip contents of download, move BIOS update file to USB. Rename to GIGABYTE.bin (file extensions are visible)
- Plug USB into MB Bios USB slot while power is disconnected and PSU is off.
- Plug in PSU, turn power on.
- Start Q-Flash Plus process by pressing button on the back on MB
I've repeated the above steps under various conditions.
- USB with 1GB of storage volume
- USB with 4gb of storage volume (I specifically bought new sticks for this: https://www.amazon.com/dp/B0BZ8DPG71?ref=ppx_yo2ov_dt_b_fed_asin_title)
- Tried naming bios file "gigabyte.bin" and "GIGABYTE.bin"
- Tried different bios versions (F3 and F15)
- Contacted Gigabyte > sent MB in for "repairs" > received MB back with note, "Component Bad, repair completed.". No other context provided.
- Replaced PSU (prev: 1000 Watt - CORSAIR HX1000 - 80 PLUS Platinum, Fully Modular)
- Removed GPU
- Removed all ram sticks (previously had 4 sticks/all slots occupied)
- Checked all cables are seated correctly
- Reset CMOS via shorting pins and also just removed CMOS battery
- Doubled checked pins in F_PANEL
- Removed GPU
- Removed SSD from M2C_CPU clot
- Removed all cables except the two ATX_12V_2X4 cables, ATX 24pin cable, and CPU power.
- Removed all cables except the ATX_12V_2X4_2 cable, ATX 24pin cable, and CPU power.
- Removed all cables except the ATX_12V_2X4_2 cable and ATX 24pin cable.
- Removed all cables except ATX 24 pon cable.
Just a few more notes that may be relevant:
- During Q-Flash, the CPU led remains on while the DRAM, VGA, and BOOT leds remain off.
- This all started b/c my computer shutoff unexpectedly (while idle and under no load). The case power button failed to reboot. Gigabyte advised me to Q-Flash Plus.... but after reading othes' experience I feel like this MB may be RMA'd soon. I've sent the MB into Gigabyte, and they returned it to me saying that they've "fixed
Is there anything I should be trying or inspecting?
Specs:
| Processor | Intel® Core™ i9-13900KF Processor (8X 3.00GHz + 16X 2.20GHz/36MB L3 Cache) |
| Processor Cooling | iBUYPOWER 360mm Addressable RGB Liquid Cooling System - Black |
| Memory | 64 GB [16 GB X4] DDR5-5200MHz Memory Module - Corsair Vengeance |
| Video Card | NVIDIA GeForce RTX 4080 - 16GB GDDR6X |
| Motherboard | Gigabyte Z790 Rev 1.0 Aorus Master |
| Power Supply | CORSAIR RMx Series RM1000x ATX Power Supply - Fully Modular - ATX 3.1 - PCIe 5.1 - Cybenetics Gold - Low-Noise - Japanese Capacitors - 1000 Watts |
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