Google Chrome can't connect to proxy server and I can't change LAN settings. What do I do?

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JCARVER

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Jan 20, 2014
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Recently, Google Chrome and IE have been unable to connect to the proxy server. I tried to change the LAN settings but was unable to. How do I fix this?
 
Solution
I've also got the same problem and I was able to fix it on my own.
Just follow the steps I did:
1. Open Google Chrome.
2. Click Menu on the upper right side. Beside the STAR symbol (Bookmark).
3. Click Show Advanced Settings.
4. Scroll down and find Network.
5. Click Change proxy settings.
6. On the Connections tab, click LAN settings.
7. Uncheck "Use a proxy server for your LAN."
8. Then click OK.

Hope it helps .


I have answered:


And have you all wondered why a proxy server would be in there in the first place? There are three main reasons why a proxy server would be added to your browser's LAN settings. You either put it there yourself, in which case you would know and be able to delete it, or it's been put there by malware, or in other cases, some programs will do this, but the most likely suspect is definitely malware...

In the following case, it was RocketTab, which was removed easily with AdwCleaner:

http://forums.techguy.org/networking/1139472-lan-settings-being-changed-back.html

Using CurrPortshelps to identify the process that may be using the port you're seeing inside your LAN settings.

Inside your LAN settings, can you tell me what number you see for port?

Next, download the free CurrPorts. No installation required. Simply run the executable file.

Make sure your browser is open before running the program.

If you see that particular port in the list, please copy the whole line(s) and paste it into your next reply. To copy, right-click and select "Copy Selected Items".
 


I attempted to use this method but after I uncheck the 'Use as a proxy server' box and delete all of the text in the proxy server boxes, the 'Apply' button becomes greyed out. After doing this, even if I check the 'Automatically detect settings' box and click OK I am still unable to connect to the internet and if I open up the settings again 'Apply' is still greyed out.

Maybe I have a registry issue, as you mentioned, and if so do you have any idea how to fix this problem?

Beyond that I'm wondering if I may have some type of malware that's preventing me from connecting to the internet....

 


BAD ADVICE, all it does is disable your proxy - opens up MASSIVE security and privacy issues.
 


I was looking for help to fix my issue, and I am extremely grateful that you had this posted. Did what you said to and problem solved.....Thanks a bunch!!!
 
What I did first was remove all the malware with Malwarebytes and then followed with adwcleaner, which found some things MBAM had missed. I then checked Programs from the Start Menu and noticed some programs that weren't showing in Programs and Features. They had Uninstall links so I used them to remove the programs. After that I started IE (Run as Administrator: right click Internet Explorer > Run As Administrator) and then changed the proxy settings.
 
I had the same problem but then somebody here said that they uninstalled a program that seemed suspicious and it worked afterwards.
I tried the same thing, uninstalling Rocket Tab and everything seems fine as of now
 
You are absolutely correct. but here's what happens after I do that: The settings were saved, I hit OK, and then as soon as I do that they apparently revert back to the proxy server settings! I go back in and check, and lo and behold they're back as if I hadn't changed them! I've tried numerous times. So when I said "i can't" change the settings, that's what I meant. I can't figure out why it's doing that and how to stop it. I'm not sure "who" is even responsible for it! It's quite a mystery! (to me).
 

This worked for me. I didn't know why I had wajam or what it was for and how I actually installed it on my computer but once I uninstalled it, my Lan connection went back to normal and I can browse again. Thanks a lot! I've been having this problem for a week already.
 


How do you start in safe mode? Where are the proxy server boxes? Every time I try and uncheck the use a proxy server box and go to google chrome, the internet works on the first page, but when I go to another page the message pops up again and I can't do anything. It keeps re-checking the box and nothing has worked.
 


The settings button does not let me click what do i do?
 
For anybody, I was super confused and could not find it myself but I had a breakthrough which allowed me to revert it, you go to settings advanced settings and click proxy settings and it should pull up internet properties, from there you click LAN Settings and go into advanced and delete everything in those boxes and save, say ok to the warning message and then exit out and click on Auto Detect settings, I hope this helps you (as a string of malware downloaded on my mothers desktop)
 


Did you get a solution? I have same problem, keep u checking Lan proxy box but it's still there! Can't get in IE or Chrone!! Help
 


I've checked many sites and most are stating the option to disable the proxy via browser. Unfortunately, all my browsers would not work b/c my system was setup as a proxy server (figure that!). I have Windows 8.1 and within the PC settings there is the option to setup proxy server under Network. Swipe top right corner for Windows Settings -> Settings -> Change PC Settings -> Network -> Proxy -> Automatic Proxy Settings. You will find the global settings for all your browsers. I had to turn off the Automatic proxy configuration Setup and Manual Proxy Setup in Safe Mode but you may have better luck without doing so. If switching off the "Automatic Detect Settings" grays out the save button, then turn on "Use Automatic Configuration Script" leaving the box blank and click save. This should turn off both settings. If the save button turns gray when the "Manual Proxy Setting" tick is moved to off, then remove the information in "Address" box and click save. This should turn the settings off. Now check all browsers for internet connection. As a note: I scanned my system with several anti-virus programs and searched for rogue programs but found none. I suspect it was Netbalancer since it operate as a proxy in my case. Always scan your systems after suspicious activities on you system. Hope this helps.
 


Trust me this worked for mine, go into safe mode (hold shift while clicking restart, troubleshoot, and enter safe mode) go into control panel and delete anything suspicious that may have caused it. Then go into internet explorer and go to settings button and go into internet options, connections and deselect use proxy. Then shutdown your computer and turn it back on. I hope this helped it worked for me, but I don't know if you have to enter safe mode but it worked when I did that.
 

Thanks so much!!
 
In internet explorer
1. Open "internet explorer"
2. Click "setting" on the upper right
3. Click "internet options"
4. Go to "connections"
5. Click "LAN setting"
6. Check only "automatically detect settings"
7. Click okay. problem solved.
 
Im no techhie and my Sony Xperia went weird for a month drove me crazy as could web browse without wifi, I found a setting tab that said 'download internet and mms settings' I clicked this it was instantly fixed, thanks.
 



I have been tryin for days to sort this and deleting this wajam worked!!!! Thank u
 
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