JD88 :
I’m one of those people. First off, the Surface does not compete with the Chromebook, it competes in the $500 range with high end Android tablets, the iPad, and mid range laptops. The Chromebook is a sub $300 netbook.
The primary benefit to running Windows is having access to x86 apps. That’s the Windows advantage over Apple and Android. Without that, you’re comparing a tablet with relatively low end specs that was priced outrageously high for what it offered to well established contenders. $450 plus $100 for a flimsy keyboard cover? A much smaller app ecosystem combined with high end price for low end specs meant failure for the first Surface RT and things haven’t changed with the second one.
All of this goes without mentioning similar products that other OEM manufacturers were coming up with running full Windows, proving it could be done. In fact, the new Asus T100 absolutely destroys the Surface in terms of value.
The Asus T100 you say? Well darned' tootin', I think I'll go out and pick one of those up right now!!!!.... Except the tablet you used to say destroys the Surface in value doesn't exist for commercial sale yet and won't for over another month. When you're talking about tablet value for items to buy, could you make some effort to restrict the list to mostly things you can buy?
Trust me, I'm not a Surface fanboy or an MS aficionado who will choose Surface just because it's *so cool* and all my friends will like me. In fact, I went with the Acer Iconia W700 in January because it was a better value at the time - and still is - than the Surface Pro.
Flash back to about a month and a half ago. My previous laptop, an Asus G73 that primarily functioned as my desktop, died, and I was left stuck using my Iconia W700 as my primary device and since my gaming needs have tapered off tremendously, I didn't feel the need to get a machine that traded portability and battery for power. So the Iconia W700, hooked into my big screen TV, became my "desktop."
But, as a policy, I do not like to use my "main" PC for travel other than every once in a while, because the bumping and banging of travel tends to eventually wear on machines and when your primary work device dies suddenly, you're left with a very unfortunate scramble trying to pick up the pieces. So, I went out in search of another laptop or tablet that would suit my needs which were:
1) full Office for work, not some rinky-dink apps or online-only alternative.
2) Skydrive desktop app style support, not the half-arsed Skydrive app that I had seen before
3) very light, long battery life (6 hours minimum)
4) HDMI output through micro-HDMI, since I've got a setup tailored for that right now
5) ran Netflix and at least 720p video without stutter
6) Under $500
So, I went out a searching. Go figure, I didn't see the Asus T100 around, so it didn't get a try. I did see the Acer Iconia W3, a sub $350 Windows pro tablet, so I gave that a try - and it was *terrible*. Apparently the Iconia W700 represented a one-time inspiration at Acer of "Hey guys, let's build something that isn't total garbage and see how that does." I tried out a few Ultrabooks but they were either too expensive or made me realize that I really liked the tablet form factor. I event tried a few sub $300 Android tablets, since my Le Pan II is still kicking and getting some pleasant use, I'm not ready to *entirely* give up on Android yet. Then I tried the just price-dropped Surface RT... And was very pleasantly surprised.
Unsure, I spoke to the guy at Best Buy and he told me that if I picked it up I could return it any time within two weeks for a full refund. So, I picked one up, took it home, and unhooked my Iconia from my micro-HDMI cable and hooked the Surface into the TV. For video, browsing, and word processing, it was great, so I set up a recovery disk, upgraded to the Windows RT 8.1 preview, and ran it for a day or two as my home "computer." It did not disappoint as a media consumption device in almost any way for my day to day needs other than not being able to tinker on my Magic the Gathering Online decks. I took it on the go, working at some coffee shops, and found it had great battery life, Skydrive performed in every way I wanted it to with 8.1, the word processing/excel work was seamless, as was the Skydrive syncing - something I've never had any Google associated device make good on. I was very pleased and I've kept it, perfectly happy with the functionality of the device as a work machine with just a bit of fun on the side. It may be trumped for value in a month from now, but I can't work on the go with a tablet that isn't out for a month for now come Monday.
All this is kind of beside the point though. Frankly, if that Asus T100 isn't a hardware lemon like the Acer W3, it will be a notably better value than the RT and I may well pick one up for my girlfriend for Christmas - but it ain't out yet, and a few minutes tinkering with the W3 will quickly tell you that a device being well designed and not using the cheapest parts in every area to keep price down *matters*. But this is all beside the point... My comment was about Windows RT, not specific hardware, but that's exactly what you brought up.
RT devices have never had exceptional price points, and the only time they've even only approached the "good" price point when they are on the verge of becoming obsolete. The thing is, at $350 a month ago for a device like the Surface, I'd happily pit it against any Android device out there and *especially* a stripped down Google Chromebook. And, say "the RT wasn't intended to compete with the Chromebook!" all you want, but when went into those stores looking for a device to fill my needs, the Chromebook was directly competing with the Surface RT for the money in my wallet. It failed that competition. As per the comment you responded to, if you harp on RT for not running x86 apps but don't harp on Chromebook for having such a horribly, horribly limited number of things it can actually do, you're pretty much a hypocrite, and the whole "but it wasn't meant to compete!" thing is just a little sad. Again, look at you - I make some snarky comment to that effect, and not once do you defend Chromebook's similar but more severely hamstrung ability to actually do most things a regular computer does, and instead go right off talking about how the Surface RT - a very specific piece of hardware - is going to be a worse value than another Windows device in over a month from now.
As an end user, grand marketing strategies of mega tech corporations really shouldn't be something that concerns you all that much unless you have stock with them. For devices you might actually use, do you really justify your purchase with "well, it wasn't *meant* to compete with device X" rather than "it did this and this and this for me that device X didn't, and the price was similar."
As for the primary benefit of running Windows being x86 apps... Not necessarily, any more. The Surface RT runs a seamless version of Office, something that no Android or iOS device can claim - though, I haven't tried the new Apps, as I understand it they're basically just the watered down web version of Office. And yes, I ran an Android device - Le Pan II - for my mobile notetaking for almost two years, and neither Google Docs nor any of the Office knock-off aps I tried (Docs2go, Kingsoft, etc etc) hold a candle to the real thing. Also, it multitasks *way* better than either of those competitors. I've found every App I've needed in the Windows store now
Two months from now, I expect there to be no reason to buy a Surface RT at $350. The Surface 2 better come at that price or less to really be an equivalent value of some of the competing devices coming out too - quite possibly the A100. The thing is, the Windows RT operating system isn't what is holding this back, but rather the price. Windows RT is a great media consumption OS with an edge over other tablet OS's in multitasking, and it is *far* better for work if you use Office. If you do everything in Google docs and not regular .doc, I would NOT recommend it, but people who actually have to interact with the rest of the world usually find Google docs problematic after not too long. Windows RT stacks up pretty darned well against the competing tablet OS's - now, if the prices of the devices it goes onto follow suite, it might pick up more significantly. As is, for $350 a month ago, I couldn't find a more well rounded machine than the Surface RT when considering portability, Office based work functionality, and media consumption. After a months of Windows RT use, which follows years of Android use and tinkering with a Chromebook, I consider RT to be a superior operating platform for my needs.