Question Got a BSOD "Attempted Switch from DPC"

[win10user]

Looks like it is related to HAL.dll and kernel. Nothing specific. Please help.

 

[Colif]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD


that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a file sharing web site, and share the link here and I will get someone to convert file into a format I can read

most things that relate to hal.dll and kernel are either driver errors or hardware, as kernel/hal are gate keepers between software and hardware

 

[win10user]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD


that creates a file in c windows/minidump after the next BSOD
copy that file to documents
upload the copy from documents to a file sharing web site, and share the link here and I will get someone to convert file into a format I can read

most things that relate to hal.dll and kernel are either driver errors or hardware, as kernel/hal are gate keepers between software and hardware

Thanks for getting back to me. Here is a link for the minidump files I was able to get from the machine. https://drive.google.com/open?id=16XB9NnBzV3hPtqUdcaOIhBQAIBm8QORw I think it has to do with a special audio card called a Lynx but I am not sure.

 

[Colif]

I will ask @gardenman to convert dumps for me and we see what we can find

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/PMDJ.html

Spoiler

File information:	040119-3984-01.dmp (Apr 1 2019 - 16:34:44)
Bugcheck:	BugCheck 100000B8, {ffffcd8454b9e080, ffffb681e7853200, 0, 0} (100000B8)
Probably caused by:	ntkrnlmp.exe (Process: ccSvcHst.exe)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 44 Sec(s)

File information:	032819-4859-01.dmp (Mar 28 2019 - 15:52:22)
Bugcheck:	BugCheck 100000B8, {ffffa68fad9ea040, ffffd081d4d23200, 0, 0} (100000B8)
Probably caused by:	ntkrnlmp.exe (Process: System)
Uptime:	1 Day(s), 1 Hour(s), 16 Min(s), and 59 Sec(s)

File information:	032719-6468-01.dmp (Mar 27 2019 - 14:34:46)
Bugcheck:	BugCheck 100000B8, {ffffda00e36c4040, fffff800dbeac380, 0, 0} (100000B8)
Driver warnings:	*** WARNING: Unable to verify timestamp for Plx9054_x64.sys
Probably caused by:	Plx9054_x64.sys (Process: System)
Uptime:	53 Day(s), 17 Hour(s), 10 Min(s), and 00 Sec(s)

File information:	012519-6375-01.dmp (Jan 25 2019 - 14:25:45)
Bugcheck:	BugCheck 100000B8, {ffffca0045899040, ffff95001cf49200, 0, 0} (100000B8)
Probably caused by:	ntkrnlmp.exe (Process: System)
Uptime:	43 Day(s), 22 Hour(s), 06 Min(s), and 56 Sec(s)

File information:	121218-6093-01.dmp (Dec 12 2018 - 16:18:18)
Bugcheck:	BugCheck 100000B8, {ffffab0843138080, ffffbd8195d49200, 0, 0} (100000B8)
Probably caused by:	ntkrnlmp.exe (Process: ngen.exe)
Uptime:	0 Day(s), 23 Hour(s), 48 Min(s), and 16 Sec(s)

Possible System page: https://www.lenovo.com/us/en/deskto...series-towers/ThinkCentre-M910t/p/11TC1MD910T

While you wait for more answers, you may wish to provide more info about the Plx9054_x64.sys file. You'll find the file in the following folder:
C:\Windows\System32\Drivers
Right click on it, choose Properties and choose the Details tab. Give us any info about the file, such as File Description, Product Name, and Copyright.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[win10user]

Thanks gardenman and Colif. The PC identified is correct. Here are the details about the sysfile.


File Description: PLX PCI 9054 WDM Driver(64bit)
Type: System file
File Version: 7.11.0.0
Product name: PLX SDK
Product version: 7.11
Copyright PLX Technology, Inc. 2014
Size: 39.5KB
Date Modified: 04/23/2018 4:43PM
Language: English(US)
Original filename: Plx9054.sys

No previous versions.

Signature is PLX Technology, Inc
Digest Algorithm: sha1
Timestamp: Tuesday March 4 2014 11:00:20PM

Please let me know if you need anything else.
Thank you again.

 

[Colif]

https://www.broadcom.com/products/pcie-switches-bridges/usb-pci/io-accelerators/pci9054

https://www.storagereview.com/plx_announces_industry_s_first_usbtopci_express_solution

Are you running such a converter? might be on motherboard of PC.

have you tried automatic driver update on this page? https://pcsupport.lenovo.com/au/en/...m-series-desktops/thinkcentre-m910t/downloads

 

[win10user]

I guess it does have a PCI bridge:

https://imgur.com/a/Puy3MDY

View: https://imgur.com/a/Puy3MDY
I had no idea. The Lenovo website tool found a few things I installed them all. The offline tool found an Intel Chipset driver but no matter how many times I install it the update is still there. Device manager shows nothing missing and all PCI drivers are up to date. The system still does the bluescreen occasionally when it has been off for prolonged periods but still intermittent.

 

[Colif]

It is mentioned in passing in this article about new series from Lenovo

Keep showing the dumps, its always possible its not the only cause.