Got a z390 motherboard with no anti-static bag?

[xxxlun4icexxx]

I ordered a tachi ultimate z390 motherboard from newegg last week and it was just delivered today. It got delivered in an unsealed box and while it was in a foam shield thing, it was not in an anti-static bag.

I mean the motherboards are brand new so I doubt I got a "returned" item right? It doesn't look damaged to my eye.

Anyone else experience this?

 

[clutchc]

Can you provide a picture of the way it was packaged? Manufacturers are always changing the way they package their boards, but I never received one w/o an anti-static bag. Maybe they used new a special anti-static foam?

 

[xxxlun4icexxx]

Can you provide a picture of the way it was packaged? Manufacturers are always changing the way they package their boards, but I never received one w/o an anti-static bag. Maybe they used new a special anti-static foam?

https://drive.google.com/file/d/1a6yF8tdWR6VgCSauDxPPWBfM2-lnGspP/view?usp=sharing
https://drive.google.com/file/d/1ZQKqiJIIrYm6fi_dxjMxbuM3cl7WP2Tz/view?usp=sharing
https://drive.google.com/file/d/1nnE0dgt9NaXW6pvWBns1EWMRXdk3u0Mz/view?usp=sharing
https://drive.google.com/file/d/1K3uGpGfChFaTCPUnJap08amBELJ8Bx1w/view?usp=sharing
https://drive.google.com/file/d/1Yh_UvgSShXV6mHCWCWiYQwFJIuXhP-Ux/view?usp=sharing

I also have no idea what these are. There are 3 of these in the box, individually packaged screws lol.
https://drive.google.com/file/d/1Ye4CNZkCI7g0eX9rV76qeyi9-laAocPC/view?usp=sharing

 

[clutchc]

The screws might be for the M.2 SSD mountings if they are extremely tiny.
As for the lack of anti-static wrap, I'm just as curious as you. I'm glad you posted this. I will be monitoring the thread for answers myself. If it were me, I think I'd contact Asrock (or hit the forum) and ask them.

 

[Peter Martin]

Send it back for a new one and an antistatic bag

 

[bmockeg]

The screws are definitely for the m.2 slots. There is always foam under the motherboard even with antistatic plastic. I would just install it and see if it works, try calling Asrock and,ask them if it is missing or a new packaging move. Would be a waste of time to return and,get another the same way.

 

[volkgren]

I recently bought an Asus X470 Crosshair VII Hero and Asus Z390 Maximus VII Hero and neither came in an anti-static bag or a sealed box. They were sitting on top of the anti-static bag with a hard plastic shield over the mobo. Apparently unsealed mobo boxes an no anti-static are a thing now. :/

 

[bmockeg]

Just watched 2 unboxing videos of z390 taichi ultimate and there were no anti static bags. Looks perfectly normal.

 

[xxxlun4icexxx]

Thanks for the replys all. Hopefully it's normal. Too bad I won't get to test it with my cpu until December/January when my 9900k preorder finally ships. That will be a fun DoA call with newegg.

 

[volkgren]

Thanks for the replys all. Hopefully it's normal. Too bad I won't get to test it with my cpu until December/January when my 9900k preorder finally ships. That will be a fun DoA call with newegg.

You'd have to RMA with the manufacturer I'm sure. You can always buy an i5-8400 for the time being and still be gaming better than AMD for the most part.

 

[xxxlun4icexxx]

Thanks for the replys all. Hopefully it's normal. Too bad I won't get to test it with my cpu until December/January when my 9900k preorder finally ships. That will be a fun DoA call with newegg.

You'd have to RMA with the manufacturer I'm sure. You can always buy an i5-8400 for the time being and still be gaming better than AMD for the most part.

That's true maybe I'll give that a shot for now.