Got an I/O HDD error

[Shadowsteppa]

Hi, I think there may be a problem with my HDD (WD green 2TB). Sometimes when I'm browsing through my files, I takes some time until I can get to the next folder.
And earlier today, a torrent download stopped and gave an I/O disk error.
I also had a problem where I couldnt copy a certain file from my HDD to my USB-stick.
The HDD is relatively new. Any thoughts?

 

[reedo_43]

You could try a different cable or sata port. Definitely back up you important stuff. Run chkdsk (google it), Rma or replace it. WD lifedata tools (google it) Good luck.

 

[Shadowsteppa]

You could try a different cable or sata port. Definitely back up you important stuff. Run chkdsk (google it), Rma or replace it. WD lifedata tools (google it) Good luck.

I ran WD Digital Data Lifeguard Diagnostics on it, the Quick Test failed and it said 'Status code = 07 (failed read test element), Failure Checkpoint = 97 (Unknown Test) Smart self-test did not complete.
I tried plugging it into a different sata port, that didnt help. Don't have any other sata cable lying around.

 

[reedo_43]

Well if it failed the quick test it is probably going bad. Sata cable do go bad but unlikely, it was just a thought.

 

[Shadowsteppa]

Well if it failed the quick test it is probably going bad. Sata cable do go bad but unlikely, it was just a thought.

So I should RMA it then?
I started backing up some stuff, and suddenly it stop transferring data, and when I try to abort it, windows explorer crashes...
Damn, there's a looot of stuff on that drive it seems the retailer/WD rly screwed me over.

 

[reedo_43]

Run a chkdsk. Perhaps it can fix enough bad sectors long enough for you to get your stuff off. Yes I would rma it. I doubt anyone tried to screw you, sometimes things go bad.

 

[CompGee]

It happens. Had a motherboard short out last summer. It was about 1-1.5 years old at the time. I'll be taking this PC out of service in June to clean it.

 

[Shadowsteppa]

It happens. Had a motherboard short out last summer. It was about 1-1.5 years old at the time. I'll be taking this PC out of service in June to clean it.

I've bought the HDD a few weeks ago, didnt think it would fail so fast.

 

[Shadowsteppa]

Run a chkdsk. Perhaps it can fix enough bad sectors long enough for you to get your stuff off. Yes I would rma it. I doubt anyone tried to screw you, sometimes things go bad.

Running the chkdsk now, hope that helps for the time being.
I'll contact the retailer on monday for RMA.

 

[reedo_43]

Good luck!

 

[reedo_43]

If the retailer does not do it for you for what ever reason, you can always go to western digital's website and do it through them. Green drives have a 2 year warranty.