Good friends, how are you?
I tell you about 2 months ago I bought a new graphics card AMD RX 7600 XT and a strange error has happened to me twice, the computer goes black while I play and restarts, I hear Windows come in again but the entire screen goes black, so I have to turn off I turn off the case button on the computer and turn it back on to play video, in Adrenaline what I see is that it deactivates the AMD SmartAccess memory, to enable it I have to deactivate it again and re-enable it from the bios so that Adrenaline can read it.
It should be noted that the first time it happened to me on a different motherboard with different components than the ones I have now and with Windows 10.
I currently upgraded to a new motherboard, nvme ram and corsair and the same error keeps happening, it's only happened to me twice since I got the graphics card.
I leave you the specifications of my computer.
Motherboard: ROG STRIX B550-F GAMING WIFI II
Graphics card: AMD RX 7600 XT
Nvme: samsung 2tb 980 pro (main disk)
SSD: western digital 480gb
Ram memory: Corsair pro RGB ddr4 32gb
Power source: corsair rm750e 750 watts
Operating system: Windows 11 pro
In advance I greatly appreciate your help or any suggestions you can give me, if it is something worrying or if it happened to someone else, a hug to the entire community.
I tell you about 2 months ago I bought a new graphics card AMD RX 7600 XT and a strange error has happened to me twice, the computer goes black while I play and restarts, I hear Windows come in again but the entire screen goes black, so I have to turn off I turn off the case button on the computer and turn it back on to play video, in Adrenaline what I see is that it deactivates the AMD SmartAccess memory, to enable it I have to deactivate it again and re-enable it from the bios so that Adrenaline can read it.
It should be noted that the first time it happened to me on a different motherboard with different components than the ones I have now and with Windows 10.
I currently upgraded to a new motherboard, nvme ram and corsair and the same error keeps happening, it's only happened to me twice since I got the graphics card.
I leave you the specifications of my computer.
Motherboard: ROG STRIX B550-F GAMING WIFI II
Graphics card: AMD RX 7600 XT
Nvme: samsung 2tb 980 pro (main disk)
SSD: western digital 480gb
Ram memory: Corsair pro RGB ddr4 32gb
Power source: corsair rm750e 750 watts
Operating system: Windows 11 pro
In advance I greatly appreciate your help or any suggestions you can give me, if it is something worrying or if it happened to someone else, a hug to the entire community.