Question Gpu issue?

Ahsyed

Prominent
Aug 13, 2023
146
3
585
Hello
I have been having this particular problem thats as following ,
While playing Wow if i tab or when i log in , open chat , my screen freezes and then my screen goes Dark (but still lit) and lose the sound for few seconds , And then it comes back , I get AMD app error report pop up .

Today i decided to unstall AMD app and reinstall , but while i was uninstalling the AMD app , At 92% it got kinda stuck and then i suddenly got BSOD. I installed the AMD app / drivers again , i dunno if this BSOD gonna cause issues with reinstall or not , but when i checked installed App i see TWO AMD apps . One is called 'amd chipset software' and the other is called 'Amd software' , I had tried to uninstall Amd software yet thats the one i still see in there .



My Question is what could be the issue here? how do i go about it? I post the Spec bellow

PCPartPicker Part List

CPU: AMD Ryzen 7 7800X3D 4.2 GHz 8-Core Processor ($449.00 @ Best Buy)
CPU Cooler: Deepcool AK620 68.99 CFM CPU Cooler
Motherboard: Gigabyte B650 AORUS ELITE AX ATX AM5 Motherboard ($209.99 @ Amazon)
Memory: Corsair Vengeance 64 GB (2 x 32 GB) DDR5-6400 CL32 Memory ($204.99 @ Amazon)
Storage: Crucial P5 Plus 1 TB M.2-2280 PCIe 4.0 X4 NVME Solid State Drive ($115.00 @ Amazon)
Video Card: Sapphire PULSE Radeon RX 7900 XTX 24 GB Video Card ($899.99 @ Newegg)
Power Supply: MSI MPG A850G PCIE5 850 W 80+ Gold Certified Fully Modular ATX Power Supply ($109.99 @ Newegg)
Total: $1988.96
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2025-01-11 16:11 EST-0500
 
What BIOS version are you on for your motherboard? You might want to see if reinstalling your chipset drivers helps. Following that use DDU to remove all GPU drivers(intel, Nvidia and AMD) in Safe Mode, then manually install the latest GPU driver sourced from AMD's support site in an elevated command, i.e, Right click installer>Run as Adminsitrator.