GPU not detected - does not appear in MSI Board Explorer at all

[richard5912]

Basically what the subject line says - my motherboard isn't detecting any GPUs as PCIe devices at all. Help would be greatly appreciated

Parts:
Mobo: MSI Z170A SLI PLUS
GPUs: RX 470, R9 Fury

For context, I originally started out with a RX 470, but I recently upgraded to a 4K display, so I decided to buy a R9 Fury instead. After using DDU to sweep the old GPU drivers from my computer, I tried plugging the R9 Fury in (with both 8-pin connectors) - and got no response; MSI board explorer showed nothing in that port. I then retried my RX 470, and got the same problem. Does anyone have suggestions?

 

[heavyartillary9]

hmmm, it sounds like your pci-e x 16 slot is fried, does your mother board have 2 , if so then try it on the second one

 

[Multipack]

Try resetting your CMOS. It could cause trouble with your OS install though so only do it if you either dont mind, know it wont or have everything backed up, including your BIOS profile if the board supports it.

 

[richard5912]

hmmm, it sounds like your pci-e x 16 slot is fried, does your mother board have 2 , if so then try it on the second one

I've tried both x16 slots on my mobo, and one was working yesterday (I had the RX 470 plugged into it). Side note - I plugged a PCIe WLAN card into both of the x16 slots sequentially to test them, and it worked in both.

 

[richard5912]

Try resetting your CMOS. It could cause trouble with your OS install though so only do it if you either dont mind, know it wont or have everything backed up, including your BIOS profile if the board supports it.

Does loading default values work for resetting CMOS?

 

[heavyartillary9]

hmmm, it sounds like your pci-e x 16 slot is fried, does your mother board have 2 , if so then try it on the second one

I've tried both x16 slots on my mobo, and one was working yesterday (I had the RX 470 plugged into it)

if doing the bios thing doesnt work, then the capacitor for the x16 slots might be fried

 

[richard5912]

hmmm, it sounds like your pci-e x 16 slot is fried, does your mother board have 2 , if so then try it on the second one

I've tried both x16 slots on my mobo, and one was working yesterday (I had the RX 470 plugged into it)

if doing the bios thing doesnt work, then the capacitor for the x16 slots might be fried

The thing is, they were working yesterday with the RX 470... what are the chances that they fried today?

 

[heavyartillary9]

when the old gpu was removed and the new one was installed

 

[richard5912]

when the old gpu was removed and the new one was installed

Today at noon?

 

[smorizio]

make sure the mb has the newest bios file and try installing the newest intel chipset drivers. make sure there no pci card near the video slots that can be using the same irq or memory range.

 

[richard5912]

make sure the mb has the newest bios file and try installing the newest intel chipset drivers. make sure there no pci card near the video slots that can be using the same irq or memory range.

There is only one PCI card installed now - that's the GPU, and I updated the BIOS today. I'll look at the chipset drivers now.

Update: everything checks out