Grahpics issue causes first monitor error and second monitor solid color

elouan112

Prominent
Sep 24, 2017
2
0
510
Hey everyone, I have a problem with my computer right now, and it happened a few times in the past and I found a few ways to get arround it before but I'm stuck with it now.

Whenever I open a game my first monitor goes out with a message saying: Not Optimum Mode: 3840 x 2160. Which is the native resolution of the display which I use at 1920 x 1080 for better performance and a 60Hz refresh rate. On my second monitor the only thing that's displayed is a solid color.

This issue is a graphics issue as sound keeps playing and I can communicate with my friends if I was in a VOIP chat with them before the issue happened.

I have already tried:

Updating drivers

Restarting computer and checking BIOS for altered settings

Theese were the other ways I fixed the problem before. If anyone could give me a solution or at least a definite explanation for what's going on I'd appreciate it.

Thank you all!

Setup

Intel Core i7-2600 @ 3.4 GHz

Nvidia GTX 970

8 GB DDR3-1333MHz RAM

Asus P8P67-m PRO motherboard

650W PSU