Graphics Card Broken?

[Duff Beer]

I have just installed a new Graphics Card into my system, a G1 Gaming 980ti and have experienced this issue.

I am unable to install Nvidia drivers from the website since Windows insists on doing it through windows update. But every time it completes it black screens and keeps those lines on my screen and restarts computer.

 

[blockhead78]

Have you tried installing the lastest drivers from Nvidia after MS has installed them?

Alternatively, you can disable automatic updates for your GPU from device manager.

Then uninstall the driver from windows, then install the latest driver from nvidia.

There's also DDU which is a bit easier if you're unsure.

It does a complete driver wipe, disables windows from updating it and then all you have to do is install the latest drivers yourself

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

[HenkDeGamer]

It's kind of a last resort option, but you could put your gpu in the oven for like a short period. The heat will melt the soldering and when you take it out the soldering will turn solid again, possibly solving your problem. Look it up.

 

[blockhead78]

It's kind of a last resort option, but you could put your gpu in the oven for like a short period. The heat will melt the soldering and when you take it out the soldering will turn solid again, possibly solving your problem. Look it up.

i'd say last resort would be RMA rather than risk bricking it

 

[Duff Beer]

Have you tried installing the lastest drivers from Nvidia after MS has installed them?

Alternatively, you can disable automatic updates for your GPU from device manager.

Then uninstall the driver from windows, then install the latest driver from nvidia.

There's also DDU which is a bit easier if you're unsure.

It does a complete driver wipe, disables windows from updating it and then all you have to do is install the latest drivers yourself

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Tried this to no avail, still stuck with crashes if drivers are installed and white lines when they aren't

 

[blockhead78]

does your mobo have onboard graphics?

if it does, does it display fine without the 980ti installed? just trying to rule out any monitor issues
if that's ok and your PSU is up to spec for the GPU, then it's possible the GPU is faulty

Only sure fire way of knowing that is to try it in another PC if possible.

 

[Duff Beer]

Integrated graphics works fine, I have a http://silverstonetek.com/product.php?pid=464&area=en

 

[blockhead78]

In that case, trying it in another PC if the only sure fire way you'll be able to tell if it's something in your system.

Another option is a complete fresh install of windows, but that might not be doable for you.

Logically, it does sound like there's something up with the GPU. If you bought the GPU very recently, take it back to the retailer.

If enough time has passed that it's outside of their returns policy, contact Gigabyte support, as they offer a 3yr warranty on GPUs.

http://www.gigabyte.us/Support/Warranty/Graphics-Card

 

[Lozzano]

try it in another machine, im pretty sure you got a bad chip on that GPU, the reason is that the GPU get so warm over time that the solder gets small cracks in it or loosen from the connection on a microscoptic level and reason for this is because of the how law is, they are not allowed to useleaded solder in electronics anymore which causes them to use alternative, and that alternative is not as good.

Anyway if you can then try RMA or find a re-flow shop. if you do the oven trick then you should know that the chances of completely ruining the GPU is high because of so many variables, but if you do it then atleast do it the right way, read up on it and remeber to remove all parts that can be removed like stickers and plstics.
good luck..