Graphics card failure

[Nickz_16]

hello so about a couple weeks ago there was a power cut and the pc keeps shutting down randomly, i believe this is the graphics card causing this as the cpu is fine on games and doesent overheat, the ram seems fine at normal temperatures but the graphics card whenever i try stress testing it the pc shuts down, is it possible my graphics card could of been damaged in the power outage as at the time i didnt have my pc hooked up to a surge protector also it is built in graphics, here are my pc specs.
cpu - amd a10 6800k 4.4ghz quadcore
graphics - amd radeon hd 7770 1GB grrd5
ram - 16GB
hdd - 2TB

 

[Xibyth]

Ok, just FYI the 7770 is not the integrated GPU, I am thinking there is something else going on here. The hardware checks out, at least internally, check all of the cables inside and out, make sure everything is connected, check the windows event log (type event veiwer in the start menu search. Let me know what all of the warnings and errors are under Windows Log, System.

 

[Nickz_16]

kernel pnp
kernel pnp
lots of service control manager
kernel-processor-power
kernel-processor-power
kernel-general
lots of service control manager again
userpnp
those are the main ones which seem to pop up

 

[Xibyth]

When you double click them, what do the kernel pnp and kernal processor power say in the description. Just copy and paste. This is looking more like a mother driver issue or a Windows registry error. Possibly a corrupt file on the hard drive but we will cover that after you tell me the discriptions. Copy and past them in.

 

[Nickz_16]

The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_SANDISK&PROD_CRUZER_FORCE&REV_1.27#4C530006870608109582&0#.

 

[dwatterworth]

Have you updated the chipset driver at all?

 

[Nickz_16]

No, do i need to if so how can it be done

 

[Xibyth]

Thats a USB drive. Remove it and then try to make it crash again, if it does, use CPUZ to determine your motherboard maker and model. We can link you to where to get the driver.

 

[Nickz_16]

theres a usb slot on the front of my case which doesnt work, is the problem here? i dont know how to remove it if so

 

[Xibyth]

Unplug the power cable of your computer. Trace the cord coming from the front USB to the mother board and pull it out. If it is causing a short then that would be why your computer is restarting like it is.

 

[dwatterworth]

I am wondering if the USB driver just is not installed correctly which is why the slot doesn't work? It could be shorted like Xibyth stated.

Chipset and other drivers can be downloaded from the manufacturer support page.

 

[Nickz_16]

ok so after unplugging that USB wire i booted it back up and tried uploading an image to imgur as thats when it keeps crashing when trying to upload something to anywhere but it still shutdown soon after the upload had started. i then plugged the wire back in and booted back up and tested it again and it still shut down soon after the upload had started

 

[Nickz_16]

how can i find a download to the driver?

 

[Xibyth]

Use CPUZ to determine the manufacturer, go to their site and navigate to support. Look for your motherboard via the search option (also stated in CPU Z) and download the chipset driver.

 

[Nickz_16]

i have looked on the website but i cant find where to download the chipset driver on it, can you link me to it please.
gigabyte technology co.ltd.
F2A58M-HD2

 

[dwatterworth]

What OS and 32 bit or 64 bit?

 

[dwatterworth]

Here is the general page, select the OS version and it should be the second listing from the top, AMD chipset driver.

http://www.gigabyte.com/products/product-page.aspx?pid=4990#dl

 

[Nickz_16]

Thanks for the reply, i will go download this now and try and make it crash when installed and get back to you if it is resolved or not

 

[dwatterworth]

Ok, good luck. Sorry for the late reply, I didn't have access over the weekend.

 

[Nickz_16]

Ok so after downloading the chipset driver and testing the computer by uploading images and playing h1z1, uploading images still crashes the pc and playing h1z1 crashed the pc after about 1-2 hours of playing.

 

[dwatterworth]

I would try updating the SATA and USB drivers as well if that didn't work. It's been kind of a guess and check but the last thing is probably a clean system install if possible.

 

[Nickz_16]

I have come to a conclusion about this pc, i dont have the time to be messing about with this so i have decided to go and try get a refund as everything that has been suggested has been done and didnt work. thank you for all your help guys, much appreciated.