Computer Type: Laptop
GPU: NVIDIA GeForce GTX 1050 Ti, 4 GB VRAM. No overclock (as far as I know)
CPU: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
Motherboard:
Operating System & Version: Windows 10 Home 64-Bit (10.0, Build 19045)
GPU Drivers: Provide the current GPU driver installed and if it’s clean install or upgrade, e.g. 376.33, clean install
Description of Problem: Hello. My laptop has been working perfectly fine for a while now and suddenly one day it decided not to. I ran COD Warzone 2 as I would usually and then I noticed the game running smoothly for the first 2 seconds then an instant lag starting to cause the game to slow down significantly to the point that it freezes for a good 10 seconds before it crashes my entire laptop, giving me a blue screen of death "VIDEO_DXGKRNL Fatal Error" This happens to every game there is, no matter whether it is a simple small game that takes nothing or a big game. One thing I have noted is that the laptop would not crash if I run the game using my intel Graphics card (After deleting nvidia graphics card from Device Manager) and that it would run normal (Not high end) games pretty smoothly.
Troubleshooting: I have troubleshooted my laptop to see whether there is any faulty drivers or viruses and I have reinstalled the drivers over and over and over but the problem persists.
GPU: NVIDIA GeForce GTX 1050 Ti, 4 GB VRAM. No overclock (as far as I know)
CPU: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
Motherboard:
- BIOS Version/Date American Megatrends Inc. GL753VE.308, 4/29/2019
- BaseBoard Manufacturer ASUSTeK COMPUTER INC.
- BaseBoard Product GL753VE
- BaseBoard Version 1.0
- Platform Role Mobile
Operating System & Version: Windows 10 Home 64-Bit (10.0, Build 19045)
GPU Drivers: Provide the current GPU driver installed and if it’s clean install or upgrade, e.g. 376.33, clean install
Description of Problem: Hello. My laptop has been working perfectly fine for a while now and suddenly one day it decided not to. I ran COD Warzone 2 as I would usually and then I noticed the game running smoothly for the first 2 seconds then an instant lag starting to cause the game to slow down significantly to the point that it freezes for a good 10 seconds before it crashes my entire laptop, giving me a blue screen of death "VIDEO_DXGKRNL Fatal Error" This happens to every game there is, no matter whether it is a simple small game that takes nothing or a big game. One thing I have noted is that the laptop would not crash if I run the game using my intel Graphics card (After deleting nvidia graphics card from Device Manager) and that it would run normal (Not high end) games pretty smoothly.
Troubleshooting: I have troubleshooted my laptop to see whether there is any faulty drivers or viruses and I have reinstalled the drivers over and over and over but the problem persists.