[SOLVED] Graphics card issue

[tcoleman1]

Hi everyone,

I've stupidly left my laptop around whilst my 2 year old has been rampaging this week. I've walked in on her smacking it with one of her toys. Amazingly there isn't any external damage but I think she has managed to damaged the Nvidia graphics card inside. The only reason I'm assuming this is that when I loaded up a game (FM 2020) there are streaks accross bits of the scree, dots, fuzziness etc. I hopefully has attached a picture that sort of shows this (apologies for the fact I've had to take a picture rather than screenshot it).

I know it's not the Intel integrated graphics as when I've gone into the Nvidia settings and set Football Manager to run by default using the Intel graphics, I don't have any of the issues compared to when it runs with the Nvidia. I suppose my question is, is there any way of being able to resolve this issue? I am almost resigned to the fact the blows it has taken has permanently damaged it. I also don't know whether both graphics cards are integrated meaning that I can't just get the card replaced either.

The laptop in question is a Toshiba Sattelite P50-C. Laptop itself is fine and the only game I play on it is Football Manager. Have played a couple of games with the integrated card and it just about handles the match engine but obviously worried for future versions!

Thanks!

https://imgur.com/epItEuj

View: https://imgur.com/epItEuj

 

[Barty1884]

Is the artifacting limited to an area of the screen?
Ie. does it stay in the same location on the screen, or does it follow the items highlighted (position/morale/form) as you scroll?

 

[tcoleman1]

Is the artifacting limited to an area of the screen?
Ie. does it stay in the same location on the screen, or does it follow the items highlighted (position/morale/form) as you scroll?

No doesn't stay in the same location, it moves around a lot when I starting moving the cursor/scrolling accross the screen, clicking items etc. On some screens as well there is an almost permanent haze (almost snow like on the screen the way they move/look like they are moving) on small dots/fuzzy areas. Very frustrating!

 

[Barty1884]

That sounds like the VRAM of the GPU is damaged in some way.
Potentially the smacking around has dislodged a heatsink on the GPU.... which is causing the VRAM to overheat.... but I'm not sure how likely that is. Anything is possible with a toddler though.

It doesn't look like the GPU is replaceable in that laptop... but hard to find definitive info.
It is pretty rare that a GPU can be replaced/upgraded, and even when it can, it's rarely economically viable.