Graphics card not working.

[Hbeynon]

Hi

Just build myself a gaming pc, and already installed the OS. Then my graphics card came and I installed it and hooked my monitor up to it, but once I powered up the pc, the monitor says no signal. Could someone else please help me? Btw the graphics card is a MSI GTX 970

 

[JamesHeller]

did you properly mount the GPU
besides external pci connectors should be connected
and check the dvi/hdmi cable are properly connected

 

[cowboydude99]

Check the monitor input.
If you used an HDMI cable, make sure the monitor is on the HDMI input.

 

[Hbeynon]

The GPU is installed correctly, the light is on for it, and the fans are spinning. The power is connected, and the monitor was still on hdmi from when I was using on board graphics.

 

[cowboydude99]

Just some other suggestions:
1. Reseat the card. Make sure when you push the GPU into the PCI-E slot, it clicks. Look at the pins. If you can see them, the card isn't all the way in. Sometimes part of the card goes in right and the other might not.

2. If it still doesn't do anything on screen, double-check the monitor's input.

3. If you still get nothing, did the computer beep once? That is a sign that everything passed the power on self test (POST). If you do not hear a beep, it could be a faulty GPU.

4. Double-check the power connections to the card. Make sure the power is pushed all the way in. Some cards you need to push a little harder because the connector is too tight. Just be careful not to damage anything.

 

[cowboydude99]

Check in the PCI-E slot. Make sure there is nothing in there, like dust.

 

[JamesHeller]

The GPU is installed correctly, the light is on for it, and the fans are spinning. The power is connected, and the monitor was still on hdmi from when I was using on board graphics.

switch between connections
try changing the wire

 

[Hbeynon]

I've tried it with both hdmi or dvi, and neither worked. I just tried installing the card in another pcie slot and it's still the same. The card clicked when I pushed it in, same for the power cables.

The pc doesn't beep when turned on, but it hasn't in the past before installed the card

 

[cowboydude99]

Most PSUs should be able to power the GTX 970... Sounds like a bad card.

 

[cowboydude99]

Oh- one thing. You said it was a new build.

Remove the card and use the on-board video.

Go into the BIOS.
Check if the PCI-E slot is enabled.

 

[JamesHeller]

I've tried it with both hdmi or dvi, and neither worked. I just tried installing the card in another pcie slot and it's still the same. The card clicked when I pushed it in, same for the power cables.

The pc doesn't beep when turned on, but it hasn't in the past before installed the card

I guess its a faulty card

 

[cowboydude99]

I would check the BIOS first.

What motherboard is it?

 

[Hbeynon]

The motherboard is a asrock z97 extreme4. Not sure how you check whether pcie slots are enabled, though the primary display adapter was set to pcie instead of on board.

 

[cowboydude99]

If PCI-E was already set to primary display driver, it should be good to go. Since nothing is coming up, RMA the card.

If you have another PCI-E GPU to test, you can make sure it isn't the PCI-E slot on the mother board.

 

[Hbeynon]

I don't have another card to test out, nor another pc to test the gtx 970. Thank you everyone for your help

 

[cowboydude99]

No problem! RMA the card