I just switched from a nvidia 550ti to a 950 and while trying to install the drivers my pc shutoff, no blue screen, just power off, so i tried again for a while, uninstalled reinstalled, restored to an earlier point of windows 7, reinstalled windows 7, still shutting off when i try to install drivers. please help, I'm very frustrated
Update: Trying to consolidate the information so
MOBO- ASrock FM2A75 Pro 4
CPU - AMD A8-5500 APU with radeon onboard graphics
GPU - EVGA 950 sc+ (bought refurbished from newegg)
PSU - Raidmax RX630SS
Samsung EVO SSD, and a 1 TB WD hdd
16 gigs of ram, between 4 4gb sticks, 2 of 1 brand, 2 of another.
Also, booted into safe mode and installed the driver, and then it worked for a while, Then i took the card out and put it back in, and it worked for a while, there appears to be something that looks like paper after its been in the wash or maybe gum and paper, on one of the chips on the card that cannot be easily removed. My PC was working fine for about 4 years before i swapped the cards.
Update 2: I believe it has something to do with just after a certain amount of time, although it may also have to do with running intensive processes, the PC crashed again whenever I loaded up skyrim, at varying times, but not getting past just a flash of the game actually being loaded, sometimes it happens when i press install or update something, sometimes doesn't. But definitely will just turn off if left, as i just left it on, just on the desktop, not doing anything, and it crashed some time while i was having dinner.
When it crashes, what it does is immediately turn off, just as though the power has gone out. When it turns on it says the whole unexpected shutdown thing, then says safe mode and such or start as normal, just as though i had held down the button or taken out the power cable.
UPDATE 3: consolidating info again
Situation update, my cpu is currently running at 45-53 degrees c, and has been idling for a bit, currently al that is running is the temperature detection stuff, using up relatively little cpu. other than that my pc is at give or take a few degrees 30 c, is this healthy? Bear in mind I'm idling right now. I'm using both my motherboards software and my processors software, processor giving off 54 now, slowly rising. mobo giving 44.
UPDATE: CPU program slowly but steadily rising temps, while mobo stays about the same
UPDATE 2: CPU program now reads 56-57, while mobo reads 42
UPDATE 3: I failed to mention that i believe that the CPU is giving core temps, i also have a box fan next to my PC
UPDATE 4: Consolidating info. New PSU corsair CX-M Series CX650M 650W 80 PLUS, that didn't fix the problem. I'm having an error where my PC says "nvidia web helper "program can't start because MSVCR120.dll is missing, try reinstalling the program to fix this problem"" My current working theory is a software issue on my HDD, as that was the only thing not affected by the resetting of windows.
Windows update troubleshooter says i have error 0x8007000D(2017-06-02-T-07-48-47P) and "Cryptographic service components are not registered" It also says service registration was missing or corrupt but that was fixed, and that problems installing recent windows updates are fixed twice.
UPDATE 5: I have run every test, it doesn't crash during a night of memtest 86, I swapped out the graphics card, it crashed with the 950 with and without drivers, and it crashed with the 550 without drivers, i could not get to the point of installing drivers, nor do i think it will yield a different result. I have contacted ASrock, and will update with their response. The current working theory is a motherboard issue. At which point, I should honestly just call it that and buy a new computer, considering i'm 3/4 of the way there. User rcald2000 suggests that other users have similar issues with this board, we are hoping that asrock will confirm or deny that this is a known issue.
UPDATE 6: Went to office max to have it looked at by them, they "cleaned it" (i saw no differences) and they also said i had some hard drive issues, they offered to fix it for 180 dollars, which I found to be ridiculous. I found out that i was running from an OEM windows install (i believe thats the correct term, it was specifically meant for an old dell but had never given me trouble before.) I installed a proper microsoft ISO and it yielded no different results, and crashed when i tried to install the driver for my graphics card (also around the time windows was trying to update, coincidence?) and I haven't tried again since.
Update: Trying to consolidate the information so
MOBO- ASrock FM2A75 Pro 4
CPU - AMD A8-5500 APU with radeon onboard graphics
GPU - EVGA 950 sc+ (bought refurbished from newegg)
PSU - Raidmax RX630SS
Samsung EVO SSD, and a 1 TB WD hdd
16 gigs of ram, between 4 4gb sticks, 2 of 1 brand, 2 of another.
Also, booted into safe mode and installed the driver, and then it worked for a while, Then i took the card out and put it back in, and it worked for a while, there appears to be something that looks like paper after its been in the wash or maybe gum and paper, on one of the chips on the card that cannot be easily removed. My PC was working fine for about 4 years before i swapped the cards.
Update 2: I believe it has something to do with just after a certain amount of time, although it may also have to do with running intensive processes, the PC crashed again whenever I loaded up skyrim, at varying times, but not getting past just a flash of the game actually being loaded, sometimes it happens when i press install or update something, sometimes doesn't. But definitely will just turn off if left, as i just left it on, just on the desktop, not doing anything, and it crashed some time while i was having dinner.
When it crashes, what it does is immediately turn off, just as though the power has gone out. When it turns on it says the whole unexpected shutdown thing, then says safe mode and such or start as normal, just as though i had held down the button or taken out the power cable.
UPDATE 3: consolidating info again
Situation update, my cpu is currently running at 45-53 degrees c, and has been idling for a bit, currently al that is running is the temperature detection stuff, using up relatively little cpu. other than that my pc is at give or take a few degrees 30 c, is this healthy? Bear in mind I'm idling right now. I'm using both my motherboards software and my processors software, processor giving off 54 now, slowly rising. mobo giving 44.
UPDATE: CPU program slowly but steadily rising temps, while mobo stays about the same
UPDATE 2: CPU program now reads 56-57, while mobo reads 42
UPDATE 3: I failed to mention that i believe that the CPU is giving core temps, i also have a box fan next to my PC
UPDATE 4: Consolidating info. New PSU corsair CX-M Series CX650M 650W 80 PLUS, that didn't fix the problem. I'm having an error where my PC says "nvidia web helper "program can't start because MSVCR120.dll is missing, try reinstalling the program to fix this problem"" My current working theory is a software issue on my HDD, as that was the only thing not affected by the resetting of windows.
Windows update troubleshooter says i have error 0x8007000D(2017-06-02-T-07-48-47P) and "Cryptographic service components are not registered" It also says service registration was missing or corrupt but that was fixed, and that problems installing recent windows updates are fixed twice.
UPDATE 5: I have run every test, it doesn't crash during a night of memtest 86, I swapped out the graphics card, it crashed with the 950 with and without drivers, and it crashed with the 550 without drivers, i could not get to the point of installing drivers, nor do i think it will yield a different result. I have contacted ASrock, and will update with their response. The current working theory is a motherboard issue. At which point, I should honestly just call it that and buy a new computer, considering i'm 3/4 of the way there. User rcald2000 suggests that other users have similar issues with this board, we are hoping that asrock will confirm or deny that this is a known issue.
UPDATE 6: Went to office max to have it looked at by them, they "cleaned it" (i saw no differences) and they also said i had some hard drive issues, they offered to fix it for 180 dollars, which I found to be ridiculous. I found out that i was running from an OEM windows install (i believe thats the correct term, it was specifically meant for an old dell but had never given me trouble before.) I installed a proper microsoft ISO and it yielded no different results, and crashed when i tried to install the driver for my graphics card (also around the time windows was trying to update, coincidence?) and I haven't tried again since.
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