GTX 780 Trying to install games does not support shader model 3

[Davejrn]

new first time build downloaded installed BF4 fine no problems trying to play smite and it says your graphics card does not support this i have tried searching toms only to find threads with relay old GPU 780 supports shader model 5 im really confused and help is greatly appreciated

 

[boju]

Hi, only thing i can think of is you haven't installed the video card drivers and have left the generic driver Windows installed.

Get the latest drivers from nvidia.com http://www.nvidia.com/page/home.html

 

[RobCrezz]

As above, you must be missing the drivers, or you have accidentally plugged your monitor into your motherboard and using the integrated graphics, rather than plugged into the GTX 780.

 

[Davejrn]

i have the latest drivers 340.52 im going to try to reinstall it

 

[Davejrn]

did not work did the latest driver i have the monitor plugged into the hdmi at the back of the card i am new to this is it defaulting to the integrated graphics i have i7 4790k im stumped XD

 

[boju]

Wouldn't be defaulting as you're using the hdmi out from the video card as you said.

Have you tried the clean install option under custom?

I know you said you're using the card's hdmi and am sorry but just double check you're using the correct hdmi as mentioned , it will be horizontal orientation. Motherboards can have hdmi pretty close to the graphics card and can easily be mistaken.

 

[Davejrn]

Did a clean install under custom did not try that until now 100% sure plugged into gpu hdmi cable horizontal and on the back of the case. the gpu I/O sit a slot below the Mother board I/O of those removeable plates you pull out the back.

 

[RobCrezz]

It cannot be using the integrated graphics if you are plugged into the graphics card.

Does the driver installation complete successfully?

 

[Davejrn]

yes completed successfully the custom clean install took longer than when i just did the recommended. i also tried to plug the hdmi cable into the motherboard to see for some reason if it would install but i get no signal to my display is this because it is using my gpu btw thanks rob for the replys so far

 

[RobCrezz]

Is it only Smite you are having trouble with?

Tried rebooting after driver installation? I would try reinstalling smite after that. Your GPU is more than capable, so must just be a software bug somewhere.

 

[Davejrn]

yes i have rebooted multiple times i cant even get the install going. after downloading the install from smite.com i get the download shield and that's where the error message keeps showing :s

 

[RobCrezz]

Try manually doing all the prerequisites if you can.

You could try installing DirectX 9 manaually first, as I think they removed DX11 on smite for the moment
http://www.microsoft.com/en-us/download/details.aspx?id=35

 

[Davejrn]

direct x setup has confirmed that an equivalent or great setup has been detected WTH ^^

 

[RobCrezz]

You might have to log a support ticket with Smite then, im not sure sorry.

 

[Davejrn]

thank you rob for your help i will post here if i get it resolved

 

[RobCrezz]

Yes please do, might help someone else in the future. Good luck!