Question hard disk drive failure strike the f1 key to continue f2 to run the setup utility

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Amazing writer

Amazing writer

Nov 27, 2023
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There was an error message "Hard disk drive failure strike the f1 key to continue f2 to run the setup utility" but after pressing the power button to shut down and then pressed again to start computer is working properly. I have run commands like wmic diskdrive get status and the result was Status Ok and then run the command check chkdsk and no error found. I have installed hard disk sentinel and I have the checked of performance result of my hard disk drive .

83 errors occurred during data transfer.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
In case of sudden system crash, reboot, blue-screen-of-death, inaccessible file(s)/folder(s), it is recommended to verify data and power cables, connections - and if possible try different cables to prevent further problems.
More information
83 errors occurred during data transfer.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
In case of sudden system crash, reboot, blue-screen-of-death, inaccessible file(s)/folder(s), it is recommended to verify data and power cables, connections - and if possible try different cables to prevent further problems.
More information: https://www.hdsentinel.com/hard_disk_case_communication_error.php
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
No actions needed.
I opened this link : https://www.hdsentinel.com/hard_disk_case_communication_error.php
Then it is showing

Hard disk case: communication errors​

Problems occurred between the communication of the hard disk and the host​

This example shows the status of a Samsung SATA hard disk.

Hard disk problems reported​

  • the hard disk was used in a different computer system without hard disk monitoring
  • no significant problems reported: the hard disk is working as expected

First hard disk checks​

Initially, the hard disk health reported is 100 %. The text description shows no problems with the hard disk but shows communications problems:

Problems occurred between the communication of the disk and the host 122 times.

Hard disk cable and connection issues​

According the text description, numerous data transfer (communication) problems found. In most cases this is not really related to the hard disk, but related to the connections and/or data cables. For example loose SATA cable connections frequently cause this issue.

It is recommended to verify both the power and the data cable connected to the hard drive. If you see the plugs do not fit properly, you should change the data cable to a different one, for example a SATA cable with a metal clip to fix the connection:
The error counter counts all errors found during the lifetime of the hard disk. It means that the errors do not reset automatically after fixing or replacing the cables. So if things will be improved, the error-counter will not increase further (the current amount of errors remain reported).

If the problems are corrected, it is possible to manually reset the error counter in Hard Disk Sentinel:

  • open the S.M.A.R.T. page of the hard disk drive
  • locate the #199 Ultra ATA CRC error count attribute
  • locate the Offset column for this attribute and click on the 0 between - and + and enter the error count value reported in the text description but with negative sign.
This will reset the error-counter to zero. So the error text will be removed from the text description and it will be displayed again only if there will be new such problems found.

Example​

If your hard disk reports 112 data communication errors in the text description (Problems occurred between the communication of the disk and the host 122 times.):

Note that the Data field contains also the number of errors in hexadecimal format (007A = 122). If you prefer, you can switch this Data field to decimal after right click on the list of attributes.

After clicking on the 0 in the Offset column, you can enter -122 in the small window:

Soon the error counter resets to zero and the text description will no longer shows communication errors and displays (if there are no further problems found) that

The hard disk status is PERFECT. Problematic or weak sectors were not found and there are no spin up or data transfer errors.

Recommendations​

  • Check data and power cables and connections of the hard disks and SSDs
  • Consider using high quality cables, for example SATA cables with SATA 6G designation (especially if you prefer to use a SATA 6G device)
  • Avoid using power cable extenders, splitters
  • IDE/ATA hard disks: make sure to connect the hard disk cable properly. Use 80-wire standard cable (not round one) and the "longer" end should be connected to the motherboard, the shorter end to the master device and the center connector should be to the slave device. If there is an optical drive on the same cable, the hard disk should be always set to master and the optical drive should be the slave device.
  • Disk menu -> Surface Test functions can cause high amount of traffic transferred between the hard disk and the controller (host). This way they can be effectively used to check if there are further data communication errors. Disk menu -> Surface Test -> Refresh data area is one of the best methods to test as it automatically performs verification by comparing the content of the sectors after the "refresh" with the original content.
  • Other system factors (for example generic overheat, not stable power source, overclocking) can also cause data communication issues. It is recommended to verify and eliminate these issues also if possible.




So i have to ask would my hard disk drive get failed. is there a big issue please reply .
 
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Disk drives fail all the time, some after a few hours, some after about a year, some after 4-7 years, and rare among them get to be over 10 years online and still working. There are no guarantees, the best defense is having a backup.

That said, CRC error usually has nothing to do with the drive itself, but with the connection to a motherboard (or controller board). The reason might be a damaged SATA cable, moisture/grime deposits on disk contacts in a dusty workshop environment, or a slightly pulled-out SATA cable at one of the two contact points.

I would, and have in the past, first try to pull out both connectors (MB side, and disk side) and settle them back, if that does not cure, dust off the contacts and try with a new SATA cable. My most recent case of CRC error was a SATA SSD that was dangling in the air just on the cable, which pulled itself out just a tiny amount to make the problem, but not enough to fully break the connection.
 
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SaleB said:
Disk drives fail all the time, some after a few hours, some after about a year, some after 4-7 years, and rare among them get to be over 10 years online and still working. There are no guarantees, the best defense is having a backup.

That said, CRC error usually has nothing to do with the drive itself, but with the connection to a motherboard (or controller board). The reason might be a damaged SATA cable, moisture/grime deposits on disk contacts in a dusty workshop environment, or a slightly pulled-out SATA cable at one of the two contact points.

I would, and have in the past, first try to pull out both connectors (MB side, and disk side) and settle them back, if that does not cure, dust off the contacts and try with a new SATA cable. My most recent case of CRC error was a SATA SSD that was dangling in the air just on the cable, which pulled itself out just a tiny amount to make the problem, but not enough to fully break the connection.
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So does the damaged sata cable can cause another issue ?
 
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ex_bubblehead said:
In the amount of time you've spent questioning the advice of people trying to help you could have simply changed the SATA cable and been back in operation many times over.
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Actually I am asking because I want to know can I use sata cable if it's damaged till I get the new one or this damaged will cause problems to other parts ?
 
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Cable might be fine.
CRC errors can be because of sata controller or drive overheating also.

But I'd change the cable regardless.

If you keep using current cable, this doesn't pose any data risks.
There are error correction mechanisms built into hdd. Performance may suffer though.
 
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Do you have a back up for this drive / do you back up the data on this drive regularly (.i.e daily)??
If not, you should.

ANY drive, no matter how new, fast, expensive, or VERY good WILL fail eventually. It's just a matter of time.

How much time?? Only the Lottery God knows.
 
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SkyNetRising said:
Cable might be fine.
CRC errors can be because of sata controller or drive overheating also.

But I'd change the cable regardless.

If you keep using current cable, this doesn't pose any data risks.
There are error correction mechanisms built into hdd. Performance may suffer though.
Click to expand...
So it means I can use it without any risk that it might cause problems . Thanks 👍
 
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