[SOLVED] Hard Drive Error?

[justinbower]

I have an older AMD based system, with two hard drives, an SSD running Windows 10 and programs, and a storage drive.

Twice now in the last week, I've had the same issue. My computer will crash and show the screens attached, indicating a disk read error.
It asks me to ctrl alt del, and then will boot, show the motherboard screen, but then goes back to the error message. Here's what I've done both times:

1. powered off, unplugged, waited five minutes, plugged back in, powered back up - Still has same issue both times on reboot.
2. powered off, opened up case, physically disconnected and reconnected drives from motherboard - This solved the issue both times.

Any idea what's going on? I am not having any other obvious issues, no weird drive sounds, etc. I just upgraded to Windows 10 from 7, but I can't recall if the first time this happened was before or after. I haven't made any other hardware changes. Drive issue? Windows issue? motherboard issue?

Many thanks in advance

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[justinbower]

(not sure why first photo not linking), but essentially it's just a black screen that says : "A disk read error occurred. Press Ctrl + Alt + Delete to restart")

 

[scout_03]

i would check the 3 drive with is software maker seams it is the one in trouble also why dvd reader is on sata 5 and drive are sata 1 and 2 .

 

[justinbower]

what does 3 drive mean? I only have two hard drives (the ones on 1 and 2). Unsure why dvd is on 5, didn't even think that was connected anymore

 

[misar]

Disconnect the storage drive, boot the PC and if it starts OK leave it running normally for a while. If it does not crash the problem is the storage drive.

 

[popatim]

The SSD is the one not responding. I would begin by swapping the cables with the DVD drive if that one gets detected everytime.

Which exact SSD do you have?

 

[popatim]

... why dvd reader is on sata 5 and drive are sata 1 and 2 .

I always install Optical dries on the end of the Sata ports. I want my boot drive on Port 0 (1 in some boards) and my storage drive on port and the save the next two ports for more hdd's. Where do you install optical drives?

 

[justinbower]

The weirdness is that it has only crashed twice. In between it boots fine, works fine, no issues. For those two crashes, like I said, unplugging the sata cables and plugging them back in worked fine. I disconnected the optical drive permanently, it never gets used. The SSD is easily replaced and everything on storage is backed up externally, so I'm not worried. Will try moving SATA connections to see if that helps. Weird that just unplugging and replugging the cable worked if it's a bad drive.

 

[scout_03]

i would try another sata cable .

 

[justinbower]

I unplugged the optical drive (I don';t use it anymore, and have a portable if I need it) and the issue hasn't happened since. Hopefully that's the case. Thanks all!