hard drive issues

kcibe23

Reputable
Nov 23, 2014
2
0
4,510
i plugged my 1 tb portaBle hard drive in with a universal plug in and didnt set how much power to use and it like fried it, it went tssss and smoked, i blew on it and it stoped smoking. i found the right power cord for it, though now it lights up but doesnt load or show up on my blu ray player. i have my whole life on tgis thing and it breaks my heart thinking of the simple fact that one little mistake may have cost me all those memories. its a WD 1tb. im kind of computer illiterate so please keep it as simple as possible
 
Solution
Hey there, kcibe23!

I'm truly sorry to hear about your portable WD drive. 🙁
I think you are facing a circuit board replacement.
Since you don't have the knowledge and skills, I'd recommend seeking professional help.
What is the model of your portable drive?
You should know that if it incorporates a hardware encryption, you should turn to a professional data recovery company.
http://goo.gl/LgQUh8

Keep me posted! Good luck!
SuperSoph_WD
Hey there, kcibe23!

I'm truly sorry to hear about your portable WD drive. 🙁
I think you are facing a circuit board replacement.
Since you don't have the knowledge and skills, I'd recommend seeking professional help.
What is the model of your portable drive?
You should know that if it incorporates a hardware encryption, you should turn to a professional data recovery company.
http://goo.gl/LgQUh8

Keep me posted! Good luck!
SuperSoph_WD
 
Solution