Hard drive total space is smaller than it should be

[JHawk1520]

Just got a new WD Blue 4TB Desktop Hard Drive
5400 RPM
SATA 6Gb/s
64MB Cache, when formatting through Disk management only 232.88 GB is available to format. I selected GPT. How can I get access to the rest of the memory?
Through cmd it says Size 232 GB with 1024kb Free
Motherboard: ASUS Saberthooth 990FX R2.0
CPU: AMD FX 9590
OS: Windows 10

I'm not very good with computer terms or programs, but if needed I can read up and follow instructions. Thank you in advance for your time

 

[Colif]

can you post a screen shot of the disk management window?

I would run Data Life Guard for windows on the hdd as well: http://support.wdc.com/downloads.aspx?lang=en

A 4tb hdd should have about 3.6tb of free space, not 232gb, Thats way off.

 

[JHawk1520]

http://imgur.com/gallery/VqBTr here is the screenshot of it, its the disk 1.

I also ran the program you recommended with the same results http://imgur.com/gallery/3Jmar
Could the label just be wrong?

 

[Colif]

It looks like its a 250gb hdd mislabelled as a 4tb. What label is on the actual drive itself?

where did you get it? was it in a box or just an OEM?

 

[USAFRet]

Disconnect that new 4TB drive and do another screenshot of Disk Management.

In the current, Disk 1 is a 250GB drive.
Disk 0 is a 1TB drive
There is another drive that is seen as a DVD.

 

[JHawk1520]

Disk 0 is my original one with the operating system. If it helps I got it from Amazon Warehouse http://imgur.com/gallery/rdqqk here is a pic showing what the label says

 

[JHawk1520]

I just ran the model number my pc gave me on it and it came back as a Seagate 250 gb.... model number St3250312CS. Thank you for the advice and time. Next time i'll just pick it up in the store...

 

[Colif]

To make it even more fun, its not even a WDC drive: https://www.cnet.com/products/seagate-pipeline-hd-st3250312cs-hard-drive-250-gb-sata-300/specs/ (seems we thought of that at about same time)

The code should have been a clue right away, if it was a WDC drive it would have same sort of description as your 1tb drive does.

I don't know what you do about this.

 

[USAFRet]

I just ran the model number my pc gave me on it and it came back as a Seagate 250 gb.... model number St3250312CS. Thank you for the advice and time. Next time i'll just pick it up in the store...

"ST" = Seagate.
WOW...this sucks.

Your only recourse is through the seller and/or Amazon. That's a 250GB Seagate drive, with a 4TB WD label slapped on.
Do you have a link to this sale on Amazon?

 

[JHawk1520]

Yeah I got it through the Amazon Warehouse so they have to take it back. When I look under used to find it again I can't, I guess I bought the last one. Talk about shady lol

 

[USAFRet]

Yeah I got it through the Amazon Warehouse so they have to take it back. When I look under used to find it again I can't, I guess I bought the last one. Talk about shady lol

That's not shady, that was done on purpose.
Do let us know what Amazon says.

 

[Colif]

This is fraud. They selling you something advertised as one thing and clearly not that thing once you get it home. It breaks buyer trust, they could make boxes up to resemble the actual WDC ones, since they willing to create fake stickers, its not a very big step further. Then how do you know if buying from a store is any better?

I know, its buyer beware but really, without getting them to show you in store that drive has the amount of storage you are after, there isn't a lot you can do.

The big difference between drive you have and what an actual WD Blue drive looks like is the blue circles

note: this is an sshd but all WDC drives have the circles