Hi Forum. I have a multilevel house and my wifi connections on the wireless router/modem are intermittent and sometimes the signal is lost in some areas of the house. Even when I have signal, the download speed is usually only about a third of the 40 mbps I am paying for. I read about using ethernet wire, cat5 cable I think, to run a hard wire from the wireless router/modem downstairs to the upstairs and to connect the other end of the wire to an "access point" which would be much closer to my computers/laptops/printers. Problem is, I have no idea how to do that. What sort of technician or professional installer should I look for to help me with this and where? I can't find anything that might help in the yellow pages and the local computer shops I have called don't seem to understand what I want to do. Thanks for your responses. - Sidney