[SOLVED] Hardware Reserved Ram too high.

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Whackaduud

Commendable
Sep 20, 2016
22
0
1,510
Hello, my problem is that my Hardware reserved ram is 4.1 gb, even though i have 8 GB ram in my computer. I was suggested to reinstall Windows 10, and i did it but the ram problem is still there. What do I do? I have Windows 10 Pro. My ram is 2x4 GB. I dont know what else I can do. Help!
 
Solution
C
A few ideas:
1. Swap the one stick you removed for the one that is installed (i.e. maybe that one is bad).
2. Ensure that the memory is listed on the compatibility list for the motherboard (i.e. try different memory).
3. What is the GPU? If the GPU is integrated, there might be a BIOS setting for GPU memory usage. If discrete, try a different GPU.
4. Reset BIOS to factory defaults (and make sure it is up to date).
5. Though unlikely, look at page file settings in windows, as some claim that bad settings there might be relevant.

My bet is on RAM... I'm guessing that Windows is smart enough to 'Reserve' memory that it can see but is failing basic reliability tests.
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Whackaduud

Commendable
Sep 20, 2016
22
0
1,510
I also tried switching the slots but it did nothing. I decided to try turning on my computer with only 4 GB of ram in my PC ( i removed one stick), and my Monitor was just black, but the pc was still running, so i assume its something to do with GPU but i dont know how my GPU can take so much ram usage. Perhaps that could be the problem - the GPU?
 
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CerianK

Distinguished
Nov 7, 2008
263
51
18,870
A few ideas:
1. Swap the one stick you removed for the one that is installed (i.e. maybe that one is bad).
2. Ensure that the memory is listed on the compatibility list for the motherboard (i.e. try different memory).
3. What is the GPU? If the GPU is integrated, there might be a BIOS setting for GPU memory usage. If discrete, try a different GPU.
4. Reset BIOS to factory defaults (and make sure it is up to date).
5. Though unlikely, look at page file settings in windows, as some claim that bad settings there might be relevant.

My bet is on RAM... I'm guessing that Windows is smart enough to 'Reserve' memory that it can see but is failing basic reliability tests.
 
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Solution
W

Whackaduud

Commendable
Sep 20, 2016
22
0
1,510
If anyone has ever encountered this issue I had to deal with, here is how I fixed it:

First of all, I went to my motherboard manufacturers website and downloaded latest CAP file (I have Asus motherboard) that allows me to update my BIOS. I put the CAP file in an USB flashdrive.
I went into BIOS, and took EZ Flash update (I don't know how about other BIOS', you may wanna look up some vids on YouTube on how to update your BIOS) and it updated my BIOS.

Next, I turned on the PC, however, the problem was still there: 4.1 GB hardware reserved ram, so I decided wait 1 day and next day after updating BIOS, I opened up my PC case and swapped the RAM sticks (I just replaced the positions of the RAM), however, that didn't work, so I put the RAM sticks back in their original slots. I started up PC, and, well, the 4.1 GB reserved is still there.

HOWEVER, THE NEXT DAY I turned my PC on, the RAM issue was gone. Like, I don't know what happened but it's gone. Hardware reserved is currently sitting at 56.5 MB. And it actually shows 7.9 GB, not 3.9 GB as MAXIMUM.

Whoever is having this issue: Update your bios, maybe take out your RAM sticks and remount them in the sockets, and then give it time, maybe it will help.

P.S I know this is a thread ''necro'', but I finally fixed this issue that has been pestering me for a year.
good luck
 
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