Has anyone tried to install Cryorig A40 AIO with Ryzen?

[neiler0847]

I bought the Cryorig A40 Ultimate, and sent away for the AM4 upgrade kit.

I'm stuck on the first step in the instructions: removing the Intel Mounting Ring and replacing it with the AM4 mounting ring.

They say you should just be able to turn it and remove it, but I can't make it turn.

I'm hoping someone has been through this and can offer some tips.

Neil.

 

[neiler0847]

I posed this question to Cryorig's customer support inbox. They responded within 12 hours and attached a custom-made mp4 video showing me how to do it. Holy cow! That is some customer support. It turns out my perspective was wrong, so I was turning the ring the wrong way. Easy peasy.