Question Having issue when playing Dead Space Remake with an RTX 2060 ?

[back2me]

I'm having an issue when playing Dead Space Remake on my PC. Here is my specs:

Main: Asrock B560M Pro 4
CPU: Intel i7 -11700
GPU: RTX 2060
RAM: GSkill Trident 16GB

When I playing for around 15 - 20 mins, the game starts to freeze for about a minute and then my PC starts to reboot. Sometimes the game freezes and shutters like this Error Pic.
Also when I start playing Dead Space, PC begins to sound like a jet.

Have anyone experience this kind of issue? Pls help me out!!

 

[helpstar]

which psu?

check temperatures

looks like a dying or overheating gpu

 

[back2me]

which psu?

check temperatures

looks like a dying or overheating gpu

Oh I forgot my psu is Xpower 650W

 

[helpstar]

could be a dying PSU as well

 

[stonecarver]

When was the last time you cleaned the GPU out. The RTX 2060 came out in 2019 so a good look with a flash light and at least a blow out to clear any dust bunnies.

Also please gently hold fan blade from spinning as that can damage the fan and the GPU.

What temps are you seeing when the game glitches.

Use HWMonitor and start it up before you turn on the game and judge about where you seem to start getting the GPU game glitches stop the game before you glitch and go read the monitored results.

What are the results is the card handling it's temps ok or is it to hot.

https://www.cpuid.com/softwares/hwmonitor.html

 

[back2me]

When was the last time you cleaned the GPU out. The RTX 2060 came out in 2019 so a good look with a flash light and at least a blow out to clear any dust bunnies.

Also please gently hold fan blade from spinning as that can damage the fan and the GPU.

What temps are you seeing when the game glitches.

Use HWMonitor and start it up before you turn on the game and judge about where you seem to start getting the GPU game glitches stop the game before you glitch and go read the monitored results.

What are the results is the card handling it's temps ok or is it to hot.

https://www.cpuid.com/softwares/hwmonitor.html

I bought my GPU which is an used one from a store from about 3 - 4 months I guess. I also use the msi afterburn and the rivatuner and it shows that while playing Dead Space, the temp first hits 54°C and then after 15 - 20 mins of playing, the temp hits 74°C then my PC start rebooting.

Do you think my GPU is dying or something? Hope to receive your reply

 

[stonecarver]

https://www.ebay.com/itm/384887703075

https://www.newegg.com/hec-x-power-...6ne5RKDYEh26s9l0Taqdh0q7wwRwC0nXnbUEZA7uGN_GX

Do you think my GPU is dying or something? Hope to receive your reply

If that is indeed your actual power supply and your GPU temps are doing fine I would follow helpstar suggestion that your power supply is the item to be looking at first.

Your choking the PC's power delivery let alone starving the RTX 2060.

Most of the time I stay away from the power supply threads as we have members who know there stuff and reply on bad or sub par units.

Your X power unit struck a cord in me. Walked out to the parts room and sure enough I have two X Power 585.

Client brought in two PC's and both had the X Power 585 power supply. Both computers were flaky and BSOD to the point they were brought to me. I replaced and client is fine now.

Me I would stop gaming until you get a better grade power supply.

But let us know if the linked X Power, Power supply is what your using. If I'm right bad combo.

 

[stonecarver]

https://www.newegg.com/hec-x-power-...6ne5RKDYEh26s9l0Taqdh0q7wwRwC0nXnbUEZA7uGN_GX

Also off that newegg page the X Power Pro 650 came out in 2008.

 

[back2me]

https://www.newegg.com/hec-x-power-...6ne5RKDYEh26s9l0Taqdh0q7wwRwC0nXnbUEZA7uGN_GX

Also off that newegg page the X Power Pro 650 came out in 2008.

I got the link of my power supply

X-power III - XIGMATEK

www.xigmatek.com

It is the xigmatek xpower III 650W

 

[rcald2000]

Hello back2me

Reboots are normally caused by 1 of 3 causes: (1) power / (2) heat / (3) software.

I initially would have guessed your power supply as a likely cause, if your PC was only rebooting. But the freezing suggests to me that the CPU overheating is even more likely.

Your todo's:

(heat)
Download HWMonitor, run the application, then monitor temps while you load and play Dead Space Remake. Then please report here the highest cpu temps that you observe before your system reboots:
https://www.cpuid.com/softwares/hwmonitor.html
----
Please verify that RAM in proper slots: The two memory modules should be in DDR4_A2 and DDR4_B2, according to page 22 of user manual for your motherboard. ** note ** RAM in the wrong slots, while XMP is enabled, can cause freezing and stuttering; I've seen this first hand.
----
You mentioned MSI afterburner. If you're running any overclocks on either the GPU and/or CPU, then please document the current settings, and then reset both to defaults, while you're troubleshooting this issue.
----
Take two photos inside of your build: (1) the power supply label on the side of the unit, and (2) the entire inside of your computer build; this last photo is to show what cooler is on your cpu, and to give an idea of air flow inside your case. Then upload the photos to imgur and share the links here.


(software)
Uninstall graphics drivers with DDU
https://www.wagnardsoft.com/forums/viewtopic.php?t=5210
Then re-download nvidia App, and allow it to re-download nvidia drivers, and install them.


** might as well **

update BIOS: latest version L2.33 [Beta] 2024/1/22
https://www.asrock.com/mb/Intel/B560M Pro4/index.asp#BIOS

update Intel Management Engine driver
https://www.asrock.com/mb/Intel/B560M Pro4/index.asp#Download
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