HD cause windows freeze

PCBuster

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Jan 14, 2005
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Hi Everybody!
I purchased the new MAXTOR HD (300GB+16MB Buffer+SATA)
i've installed and formated it and start to transferred lots of data to it. and then the windows freeze!
the only thing i could do is restart. i replaced the HD in the store to a new one (same model) and i've the same problem. the store check it in their lab and they didn't faund any problem. what could be the problem?

thankx to all the helpers and i'm sorry about my bad english.

Ohad

Athlon64 FX-53
Gigabyte K8NSNXP-939
PQI 512MB x2
Radeon X800XT PE
WD Raptor 36GB x2 on RAID 0
Audigy 2ZS
Windows XP Home SP2
 
You overclocking?

Overclocking sometimes caususe problems with SATA controllers.

I see you also have Raptors, are they on a different SATA controller than the Maxtor drive?
 
At the time that i was testing the HD, my system wasn't overclocked.
the maxtor HD is connected to a diffrend controler then the Raptors.
I try to replace the SATA cable, the SATA power cable, the SATA slot on the motherboard, i even plug an extension SATA controller to a PCI slot and connected the HD to him. nothing worked. I don't know what else can i do.

Athlon64 FX-53
Gigabyte K8NSNXP-939
PQI 512MB x2
Radeon X800XT PE
WD Raptor 36GB x2 on RAID 0
Audigy 2ZS
Windows XP Home SP2
 
Boot to a floppy with Maxtors diagnotic tools on and test out the drive.

Maybe disconnect both the Raptors and test on that controller as well. (just remember your correct Raid settings)

Test the Raptors using a Western Digital floppy on the controllers you are attempting to use with the maxtor.

The diagnostic tests work at a low level and do not modify or attempt to fix anything, so they should be safe to run.

You can grab a CD with just about every test floppy that is legal to distrubute at www.ultimatebootcd.com. Which is nicer than having dozens of floopies :)

If the maxtor passes all the tests with flying colors it could be that you are using the wrong windows drivers.

If it fails it could the controller its connected to or the drive itself. Maybe the shop hooked it up for 2 minutes and said yep it works ?

Contancting Maxtor's tech support would also be a good step, sometimes you get lucky and get a real expert. Worse case you get someone mindlessly reading pages out of a trouble shooting manual. If the wait isn't long its definately worth a shot.
 
well, the way i see it. i don't need to have that much troubles with HD. its the first (and the last) time i'm workng with Maxtor. i've replaced the Maxtor's HD with two WD's 200GB and connected them as a RAID 0 array. now everything work flawlessly.

Thanks for all the Advice.

Ohad

Athlon64 FX-53
Gigabyte K8NSNXP-939
PQI 512MB x2
Radeon X800XT PE
WD Raptor 36GB x2 on RAID 0
Audigy 2ZS
Windows XP Home SP2
 
The 16MB cache Maxtors are SATAII and have some sort of new command queuing. They are 2nd only to the 74 GB Raptor in performance.

If the controller's drivers that support these extra features were unstable then that could have been your problem.

You benchmark the Maxtor vs stripped Western Digitals? I am curious :)