HDD fails at boot

[KyleIT]

My computer boots up and then loads the 'starting windows' page but fails there and restarts. I did a repair install to see the problem but it said it does not know what the problem is although it said once 'a patch is preventing this system from starting'.

I can't perform a fresh install of windows as the software I had on it I've do not remember the product key for it. I ran chkdsk /f /r also and this brought back no results.

Any insight would be appreciated.

Thanks, Kyle

 

[Boogieman_WD]

Hey KyleIT. What version of Windows are you using and did this happen after you've made an OS update? If "yes" You should take a look at this thread here, ti might prove useful for your issue: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/a-patch-is-preventing-the-system-from-starting/590fab3b-6efc-46f1-beb0-9bb1d1dc7b29

Hope that helps.
Boogieman_WD

 

[KyleIT]

Windows 7 32bit. I had set updates to perform automatically so yes this may have been the case. I have actually read that article before and I tried booting in the last known good configuration and safe mode but it still shut down before it could launch.

 

[Boogieman_WD]

If the chkdsk and safe mode solutions didn't work as well as the repair option, you could try system restore or a third party software to resolve the issue. It's very unfortunate that you don't have an OS DVD, because that would've helped. Good luck.