Hello, i have a toshiba external, and anytime i try to copy stuff onto it..a dialog box appeaars with the message " the reques

[Danimax]

Hello, i have a toshiba external, and anytime i try to copy stuff onto it..a dialog box appeaars with the message " the request cannot be performed because of an I/O error..pls help

 

[Phillip Corcoran]

Try a new USB cable for the Toshiba external drive.

If that doesn't help, the drive itself may have failed.

Try testing it with SeaTools for Windows: http://www.seagate.com/gb/en/support/downloads/item/seatools-win-master/

Be aware that testing may not work if there is a connectivity problem as indicated by the I/O error.