Question Help! 3 Drives show up in Device Manager but only 1 Drive is showing up in Storage and This PC

[DeadlyHistorian]

Hey all,

I've run into a problem that I just can't seem to figure out the solution to. I just finished building my first PC and have three disk drives, 2 SSDs, and 1 HDD. They are all identified and listed in the BIOS.

The first Samsung SSD 980 Pro 2TB is perfectly visible and appears in both Device Manager and Storage. It is the one I am able to use and has Windows on it.

My other SSD and Seagate Barracuda 8TB Internal HDD are in Device Manager and BIOS but not shown anywhere else and I cannot get them to be recognized despite following multiple guides online, such as: deleting the drive and restarting, changing storage pool options, updating drivers, deleting ATA channel drivers, and verifying that all connections are seated appropriately.

Can someone please help me figure out what the heck is going on and how to fix this?

My specs are in an attached photo.

 

[CountMike]

Some SATA ports may be disabled when M.2 drive is in use. check MB manual..

 

[DSzymborski]

And there are two drives shown there, not one, you just haven't allocated the space and assigned a drive letter two the second one. And unfortunately, it looks like you had more than one drive in there when Windows was installed, leaving a mess in the future if you remove one.

 

[SkyNetRising]

Can someone please help me figure out what the heck is going on and how to fix this?
My specs are in an attached photo.

Please show full screenshots from

Disk Management (with all drives visible, may need to scroll down, to see all of them),​

Device Manager - disk drives and storage controllers sections expanded,​

Windows Storage Spaces (Control Panel/Storage Spaces).​

 

[DeadlyHistorian]

Some SATA ports may be disabled when M.2 drive is in use. check MB manual..

Nothing in my manual states anything about losing SATA ports. Already checked.

 

[DSzymborski]

Can we see the *whole* Disk Management screen? Is there anything if you scroll down?

 

[DeadlyHistorian]

Please show full screenshots from

Disk Management (with all drives visible, may need to scroll down, to see all of them),​

Device Manager - disk drives and storage controllers sections expanded,​

Windows Storage Spaces (Control Panel/Storage Spaces).​

Disk Management: It is showing all drives visible. The HDD is missing from the list.
Device Manager: https://ibb.co/JmDNvv3
Storage Spaces: https://ibb.co/RvTqhQW

 

[DeadlyHistorian]

Can we see the *whole* Disk Management screen? Is there anything if you scroll down?

That is the whole Disk Management screen, just Disks 1 and 2 are shown.

 

[SkyNetRising]

Disk Management: It is showing all drives visible. The HDD is missing from the list.
Device Manager: https://ibb.co/JmDNvv3
Storage Spaces: https://ibb.co/RvTqhQW

2nd SSD is in Disk Management (Disk 2).
You have to create a partition, format and assign a drive letter.

HDD is in storage spaces.
You have to delete storage pool.
Then the drive will appear in Disk Management. You'll have to create a partition,format, assign drive letter afterwards.

You don't have chipset drivers installed.
Download them from motherboard manufacturer support web site.
Find Chipset section. Click on <Show all> and download/install Intel Chipset driver.

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[DeadlyHistorian]

2nd SSD is in Disk Management (Disk 2).
You have to create a partition, format and assign a drive letter.

HDD is in storage spaces.
You have to delete storage pool.
Then the drive will appear in Disk Management. You'll have to create a partition,format, assign drive letter afterwards.

You don't have chipset drivers installed.
Download them from motherboard manufacturer support web site.
Find Chipset section. Click on <Show all> and download/install Intel Chipset driver.

ROG STRIX Z790-H GAMING WIFI | Gaming motherboards｜ROG - Republic of Gamers｜ROG Global

The ROG Strix Z790-H is the perfect complement to Intel 13th Gen processors with its 16-stage power solution and intuitive AI Overclocking utility.

rog.asus.com

HDD has now been added and formatted in Disk Management, thanks for your help there!

As for the chipset driver, I don't know which one I need to download or where to put the files after I extract them?

Also, unrelated question: Once my C Drive SSD fills up, will my next drive begin to be used automatically or do I need to manually move files over?

 

[SkyNetRising]

As for the chipset driver, I don't know which one I need to download or where to put the files after I extract them?

Open downloads link,
find chipset section,
click on <Show all>
Find Intel Chipset driver V10.1.19600.8418
download zip file
extract it
run SetupChipset.exe

Once my C Drive SSD fills up, will my next drive begin to be used automatically or do I need to manually move files over?

Nothing gets moved automatically.
Those are separate drives. You have to distribute your files between drives manually.

 

[DeadlyHistorian]

Thanks @SkyNetRising, you're a lifesaver man. Much appreciated!