[SOLVED] Help - Computer does not start after transport by plane, barely shows sign of life

[Alfakyn]

Hello everyone! I hope y'all are fine and that your detective skills are sharp because I'm getting desperate! Here's the issue and context, I tried to be as descriptive as possible

Recently I've had to ship my computer to myself to another country where I'm moving, via flight. I don't like to do that but had no choice so I made sure to follow best practices for computer shipping: I removed the GPU that traveled with me in my suitcase, and filled the empty space in the case with newspaper as to absorb any potential shocks. The case itself travelled in its original packaging so in my head it was literally the best I could do.The GPU is the only thing that I removed.

Thankfully it seemed (at first) to have arrived alright as I can see no apparent damage of any kind. I took this opportunity to finally install white extension cables for the GPU power (for stylz points), and connect the Wraith Prism RGB control to USB instead of RGB header (for better control), both of which I've been postponing for a while. Everything seemed fine and I left the case opened after connecting the GPU in case I had to make any adjustments.

But here's the problem: when I turn on the power supply the mobo's RGB lights up (good news I guess) but when I press the power button on the case nothing happens. Like it's dead. I've checked and the case connectors are plugged into the mobo properly (I didn't touch them before shipping, but tried plugging them back in again).

What I tried: reverted back to the original (pre-shipping) connections, took out the psu and checked one by one every cable to make sure they were properly connected.

Anyone has any idea what I may be dealing with here? Thanks a lot for your help

The specs:

• Ryzen 7 3700X,
• RTX 2070 SUPER,
• ASUS ROG Strix X570-E mobo,
• 2X8 Gb Corsair Vengeance RGB 3600 MHz,
• Corsair RM750 PSU,
• Samsung 970 EVO 1Tb,
• NZXT H510 Elite case.

 

[sizzling]

When travelling by plane there is a lot of vibration to work loose any screws, cables or connectors. I’d be tempted to completely dismantle the whole pc and put it back together like it was a new build. I’m assuming the psu supports the voltage and frequency of the new countries mains supply?

 

[Alfakyn]

When travelling by plane there is a lot of vibration to work loose any screws, cables or connectors. I’d be tempted to completely dismantle the whole pc and put it back together like it was a new build. I’m assuming the psu supports the voltage and frequency of the new countries mains supply?

Thanks for the answer! Yes it does, it was actually there 5 months ago but I had to temporarily move back to my parents during the whole covid situation.
You are right about the vibrations, I wanted to avoid that but I may have to rebuild everything.

Do you think I should short the power pins on the mobo to check if it's not just a power button failure?

 

[sizzling]

Thanks for the answer! Yes it does, it was actually there 5 months ago but I had to temporarily move back to my parents during the whole covid situation.
You are right about the vibrations, I wanted to avoid that but I may have to rebuild everything.

Do you think I should short the power pins on the mobo to check if it's not just a power button failure?

It’s worth a try. Just be careful not to touch anything else while shorting the power pins.