Question Help finding Bios update please..

Mar 19, 2023
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Please help. Factory reset pc and updated to windows 1 0 not fully supporting current bios.
-Causing problems with some of the hardware.

Does anyone know where to find it? I have looked everywhere I can but know luck. Thanks in advance!

BaseBoard Manufacturer PEGATRON CORPORATION
BaseBoard Product 2AC3
BaseBoard Version 1.04
BIOS Version/Date AMI 7.11, 24/02/2012

- I took screen shot but had trouble uploading so had to copy / paste from system info
 
Very unlikely you'll ever find a BIOS update if you're trying to find it by the motherboard model alone. Those Pegatron boards were mostly made for use in OEM prebuilt systems, so you really need to know the model of the prebuilt system it came in and look for a BIOS update for THAT instead.

Do you know the model of the prebuilt system including any submodel or service tag/express service tag information? If it hasn't been removed it should be on the unit itself someplace. Usually a sticker or decal.
 
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Mar 19, 2023
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Thanks for the reply.
I am a n00b but found this:
HP TouchSmart520 (all-in-one)
  • Model no: 520-1165a
  • Product no: H1M94AA#ABG
  • Serial no: 3CR21402QB

I have also attached system info below:
1yVg5q.png
 
Mar 19, 2023
3
0
10
Very unlikely you'll ever find a BIOS update if you're trying to find it by the motherboard model alone. Those Pegatron boards were mostly made for use in OEM prebuilt systems, so you really need to know the model of the prebuilt system it came in and look for a BIOS update for THAT instead.

Do you know the model of the prebuilt system including any submodel or service tag/express service tag information? If it hasn't been removed it should be on the unit itself someplace. Usually a sticker or decal.
Again thanks for your reply. I did some searching with your suggestion and found: http://hp.drivercan.com/driver/2058700/ is this what I am looking for?
 

MrLitschel

Commendable
Nov 7, 2021
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According to HP that system is over 10 years old and has been retired. Any support content including drivers, bios, software, etc are no longer available.

https://support.hp.com/us-en/retired-products

HP TouchSmart 520-1100 Desktop PC series - Retired Products
The following products have been retired and are no longer supported by HP. All official HP support content for these products has been removed from this web site.


...HP TouchSmart 520-1100ek Desktop PC
HP TouchSmart 520-1165a Desktop PC...

However, you can get the latest bios 8.17 Rev.A from the below secure site. The drivercan site in not a secure site (http only)

https://drivers.eu/PC/HP/TouchSmart 520-1165a/BIOS
 
Last edited:
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So, as already mentioned that machine is way past the end of any kind of official support and most of those OEM prebuilt machines only got BIOS updates for at most a couple of years before they were abandoned anyhow. You can try the links provided but the bottom line is that it is very unlikely you will be able to get this machine to work with any hardware that is newer than about four or five years ago most likely. This is why we usually recommend avoiding OEM style prebuilt systems for anybody that plans to keep it around a while.