For the past few months my Alienware X51 R2 has been randomly crashing. I factory restored it and it worked for awhile until the random crashing/freezing started again. I downloaded BlueScreenView and it seems that "ntoskrnl.exe" is the culprit.
I'm not sure how to parse the additional information on which driver is causing this to bug out. Can anyone help me read the BSOD message?
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Dump File : 101016-20953-01.dmp
Crash Time : 10/10/2016 7:31:31 PM
Bug Check String :
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd000`315cd350
Parameter 3 : ffffd000`315cd2a8
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e3a0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+14e3a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101016-20953-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 324,320
Dump File Time : 10/10/2016 7:33:25 PM
==================================================
Here is the .dmp file:
https://1drv.ms/u/s!AjpYkGLxXzYpa5YRQAeSxfJd0aw
I'm not sure how to parse the additional information on which driver is causing this to bug out. Can anyone help me read the BSOD message?
==================================================
Dump File : 101016-20953-01.dmp
Crash Time : 10/10/2016 7:31:31 PM
Bug Check String :
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000003
Parameter 2 : ffffd000`315cd350
Parameter 3 : ffffd000`315cd2a8
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e3a0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+14e3a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101016-20953-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 324,320
Dump File Time : 10/10/2016 7:33:25 PM
==================================================
Here is the .dmp file:
https://1drv.ms/u/s!AjpYkGLxXzYpa5YRQAeSxfJd0aw