Help!!! Internet not working

[MichaelEpicBeast]

I have a windows 7 64 bit and when i boot my pc a blue circle appears at the minimized network icon and the circle is not spinning.
I can't access internet and when i start to fix something it doesn't allow me to go any where which is protected by administrator.

But in safe mode i can access everything and ofcourse internet as well.

 

[tiny voices]

Both accounts banned, and both seem to be the same person.

 

[MichaelEpicBeast]

Ok i have a cd

 

[mcnumpty23]

Both accounts banned, and both seem to be the same person.

that doesnt surprise me--two of them at once was too much of a coincidence

 

[Joseph DeGarmo]

Could you make sure to IP ban that person so that he does not keep making multiple accounts?

 

[tiny voices]

We will get it done for sure.

 

[Joseph DeGarmo]

Try this.

http://www.pcworld.com/article/243190/how_to_repair_a_corrupt_windows_7_installation.html

 

[mcnumpty23]

Ok i have a cd

not sure a repair install is what you need

if it works in safe mode with networking then its less likely to be an issue with windows than a 3rd party software like a firewall

 

[Paul NZ]

Whatever browser youre using go into its options and see if something has been added to the proxy settings. If there's anything here delete it

 

[MichaelEpicBeast]

So i dont know how to send you a picture but i cant access network and sharing and the internet icon in the corner has a blue circle over it and ofcourse m internet doesn't work.

 

[mcnumpty23]

Whatever browser youre using go into its options and see if something has been added to the proxy settings. If there's anything here delete it

good suggestion

but if they can access the net in safe mode with networking surely proxy settings would apply in safe mode?

 

[mcnumpty23]

So i dont know how to send you a picture but i cant access network and sharing and the internet icon in the corner has a blue circle over it and ofcourse m internet doesn't work.

yeah dont worry we know what the internet icon with blue circle looks like without a picture

why cant you access network and sharing ? is your account limited?

if some one has an administrator account on there and has limited your account you are going to struggle to fix anything

 

[Joseph DeGarmo]

Did the issue start to occur just recently? It could have been some random event which crippled your connection. Try restoring Windows to an earlier point using system restore and see if that resolves anything.

 

[MichaelEpicBeast]

Oh and know my pc is blocke because when i pressed run setup windows it showed not responding

 

[Paul NZ]

• 
  

That depends (if there is something in the proxy settings). And what added it.

If it added a service or something as well. Booting into safe mode / networking you'll get net access, because most of the services are disabled. Inc whatever is blocking access when you boot into normal windows

Thats why it works in safe mode / networking

Download then run adwcleaner in safe mode / networking.

Wait for it to finish then click on clean. Wait for that to finish, then reboot. Run adwcleaner again click on uninstall

Then see if you can get online in normal windows

 

[MichaelEpicBeast]

So how to fix this i cant change services i cant change programs i cant do anything how to actually fix this

 

[Joseph DeGarmo]

Are you the PC administrator? If not, then you need to contact the primary PC user to resolve the issue. Not much can be done if you are a guest user.

 

[mcnumpty23]

That depends (if there is something in the proxy settings). And what added it.

If it added a service or something as well. Booting into safe mode / networking you'll get net access, because most of the services are disabled. Inc whatever is blocking access when you boot into normal windows

Thats why it works in safe mode / networking

good thinking i just thought a straight forward proxy not about it adding a service

but i am beginning to think they are on a limited account--if so they are going to need the admin account holder to sort this probably