Question Help, Laptop random crash/restart (No BSOD, No overheating)

Sep 16, 2020
4
0
10
0
Laptop- Lenovo Legion y540
i5-9300h,
Gtx 1650,
8gb ram,
500tb NVMe SSD

It has been randomly crashing and rebooting for like 6 months. No bsod, no overheating (I'm actively monitoring the temps). Tested the ram, other hardware test. It sometimes doesn't crash for like 4 weeks and sometimes crashes multiple times in a day. Happens when playing games, browsing, using IDEs etc.

It happens when plugged in, only crashed maybe once or twice on battery which I am not sure of tho.( When not plugged in the cpu consumes about 1/3 of the power it consumes when plugged which usually is like 35W)

This thread- https://forums.tomshardware.com/threads/random-system-shutdowns-and-crashes.3537085/
Is pretty close to my problem but that was the case of a desktop. Where the low quality psu turned out to be the problem.

What might possibly be the probelm for this laptop? Any help or suggestions?
 
Sep 16, 2020
4
0
10
0
Laptop- Lenovo Legion y540
i5-9300h,
Gtx 1650,
8gb ram,
500tb NVMe SSD

It has been randomly crashing and rebooting for like 6 months. No bsod, no overheating (I'm actively monitoring the temps). Tested the ram, other hardware test. It sometimes doesn't crash for like 4 weeks and sometimes crashes multiple times in a day. Happens when playing games, browsing, using IDEs etc.

It happens when plugged in, only crashed maybe once or twice on battery which I am not sure of tho.( When not plugged in the cpu consumes about 1/3 of the power it consumes when plugged which usually is like 35W)

This thread- https://forums.tomshardware.com/threads/random-system-shutdowns-and-crashes.3537085/
Is pretty close to my problem but that was the case of a desktop. Where the low quality psu turned out to be the problem.

What might possibly be the probelm for this laptop? Any help or suggestions?
Please help someone
 

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