HELP motherboard won't read graphics card?

[JayBuzz]

My intel msi z87-g41 pc mate motherboard isn't reading my Zotac nvidia geforce gtx 660 synergy edition graphics card.

I've plugged in the card properly but the board says there is no card in the pci-e slot. A feature in this bios called the board explorer says that the slot the gpu is connected to is empty and nothing is there. I've done this with both pci-e slots to no avail. I'm getting picture because I have the cable plugged into the onboard graphics for this troubleshooting.

*Old gpu works like a charm, just plug in and go.
*The new card is not dead because it worked fine in my friend's rig.

Any ideas/suggestions?

 

[alexoiu]

Is the 6 pin power cable connected?

 

[Robert Cook]

^good question.

 

[Robert Cook]

I cant think of many other options

 

[JayBuzz]

Is the 6 pin power cable connected?

Yes, it's connected. I've tried all 3 pci-e power cables and none have made the card read-able.

My psu is also a cx750 so I assume power isn't the problem

 

[alexoiu]

Try updating the BIOS.

 

[JayBuzz]

Try updating the BIOS.

I've updated the bios to the most recent for the board.
Went to the msi website and said v1.8 was the most recent update for the board so I updated it to that.

 

[alexoiu]

No other idea, then. Try testing your friend's card in your PC, if possible. See if working.
Check also the BIOS if there's an option for setting the graphics to PCIe.

 

[JayBuzz]

No other idea, then. Try testing your friend's card if possible. See if working.

Is it possible that certain brands of cards, like Zotac for example, are just picky with certain boards? Or certain variances of a series are picky? Ex: 660 won't work but 670 will

My buddy that gave me the board mentioned (during the hassle, he recalled upon a coincidence) that his 760 didn't work in the board for whatever reason awhile back.

Is it is possible for the board to be allergic to gtx #60's?

 

[JayBuzz]

No other idea, then. Try testing your friend's card in your PC, if possible. See if working.
Check also the BIOS if there's an option for setting the graphics to PCIe.

Also, the graphics is set to PEG, which I've read is the equivalent to pci-e

 

[Davidgilinsky]

if your motherboard has an on board gpu try using that one to access the bios then under bios look for the option "init display"
set it to pci-e. the turn off you pc. re mount your gpu lets see whatll happen

 

[JayBuzz]

if your motherboard has an on board gpu try using that one to access the bios then under bios look for the option "init display"
set it to pci-e. the turn off you pc. re mount your gpu lets see whatll happen

I don't believe my bios has that option, or at least doesn't display this option in that format or use the same nomenclature.
I believe the equivalent to your suggestion that applies to my bios would be:
>integrated graphics device configuration >initiate graphics adapter: [PEG/IGD]
I have this already set to PEG so my graphics card should be the priority. I also have 'IGD multi-monitor' Disabled because I heard that may also disrupt the priority to the pci-e slot

 

[Davidgilinsky]

ok you mentioned you plug in the old gpu , what model is that card? and what psu are you using ryt now

 

[Davidgilinsky]

try using the 6pin proivided with the card connect it to a molex there might be a problem with the 6 pin coming from the psu itself

 

[JayBuzz]

try using the 6pin proivided with the card connect it to a molex there might be a problem with the 6 pin coming from the psu itself

It's an old card. Like a gt 520 or something. Really small, doesn't even require a 6pin.
Yea I used the adapter like once or twice and it didn't work. I figured the 6pins directly from the psu would be better, I could tinker around with adapter for a bit and see if that works out. The psu is a cx750 so I don't think that's the problem.

 

[Davidgilinsky]

have you tried resetting the bios to default settings? 2.) have you tried using a diff port at the back of the card i.e use the hdmi or the dvi ports? if it still doesnt boot up try these last step. there might be some stresss point at the motherboard try removin g the motherboard from the case and set it up on a tabla all the vital parts first. motherboard ram gpu powersupply. i hope you know how to test boot them outside the case. cause this happened to me once i just unmount the mobo and try to set it up out side the case just to make sure there is no stress on the mounting. i hope you get my instructions

 

[JayBuzz]

have you tried resetting the bios to default settings? 2.) have you tried using a diff port at the back of the card i.e use the hdmi or the dvi ports? if it still doesnt boot up try these last step. there might be some stresss point at the motherboard try removin g the motherboard from the case and set it up on a tabla all the vital parts first. motherboard ram gpu powersupply. i hope you know how to test boot them outside the case. cause this happened to me once i just unmount the mobo and try to set it up out side the case just to make sure there is no stress on the mounting. i hope you get my instructions

Right, that last suggestion is gonna take some work. My buddy set up the rig for me at the time so I'm gonna go through the innards and make sure no cord is being choked or touching the motherboard unnecessarily

 

[Davidgilinsky]

have you tried resetting the bios to default settings? 2.) have you tried using a diff port at the back of the card i.e use the hdmi or the dvi ports? if it still doesnt boot up try these last step. there might be some stresss point at the motherboard try removin g the motherboard from the case and set it up on a tabla all the vital parts first. motherboard ram gpu powersupply. i hope you know how to test boot them outside the case. cause this happened to me once i just unmount the mobo and try to set it up out side the case just to make sure there is no stress on the mounting. i hope you get my instructions

Right, that last suggestion is gonna take some work. My buddy set up the rig for me at the time so I'm gonna go through the innards and make sure no cord is being choked or touching the motherboard unnecessarily

i hope it works for you btw what type of zotac card u have ? is it the two orange fans or the one with one fan?

 

[JayBuzz]

have you tried resetting the bios to default settings? 2.) have you tried using a diff port at the back of the card i.e use the hdmi or the dvi ports? if it still doesnt boot up try these last step. there might be some stresss point at the motherboard try removin g the motherboard from the case and set it up on a tabla all the vital parts first. motherboard ram gpu powersupply. i hope you know how to test boot them outside the case. cause this happened to me once i just unmount the mobo and try to set it up out side the case just to make sure there is no stress on the mounting. i hope you get my instructions

Right, that last suggestion is gonna take some work. My buddy set up the rig for me at the time so I'm gonna go through the innards and make sure no cord is being choked or touching the motherboard unnecessarily

i hope it works for you btw what type of zotac card u have ? is it the two orange fans or the one with one fan?

It's the single fan one