Help needed with 3.5mm headphone jacks.

[jwhdeks]

Hi everybody,
I recently built a pc, and I have a headphone with a mic which has a 3.5mm jack. But when plugging in the headphones, on the back of the monitor, on the motherboard (rear i/o, the greenish 3.5mm jack) or on the case the mic doesn’t work. I’ve tested the mic on other devices where it does work, so the mic itself isn’t the problem. I would prefer plugging the headphones in the bac’ of the monitor, because my pc is under my desk.

(Monitor: AOC I2269VWM)
(Case: NZXT s340)
(Motherboard: MSI B350 PC MATE)
(Headphones: Beats EP)

Thanks for the help.

 

[MusenMouse]

I would try downloading the latest audio driver from MSI's site and installing it. Normally I would leave the link, but the MSI site seems to be having issues with my connection today.

Edit: Here is the link https://www.msi.com/Motherboard/support/B350-PC-MATE#undefined

Select your OS, which should be Windows 10 with Ryzen, and then download the onboard audio driver.

 

[therealduckofdeath]

It looks like you're using a mobile headphone. The jack on a PC doesn't have the same type of combined sound and microphone jack as phones do. You'll need a 3.5 mm microphone splitter cable. They're like a couple bucks on Amazon or eBay.

 

[Ridesno4llfe]

Hi everybody,
I recently built a pc, and I have a headphone with a mic which has a 3.5mm jack. But when plugging in the headphones, on the back of the monitor, on the motherboard (rear i/o, the greenish 3.5mm jack) or on the case the mic doesn’t work. I’ve tested the mic on other devices where it does work, so the mic itself isn’t the problem. I would prefer plugging the headphones in the bac’ of the monitor, because my pc is under my desk.

(Monitor: AOC I2269VWM)
(Case: NZXT s340)
(Motherboard: MSI B350 PC MATE)
(Headphones: Beats EP)

Thanks for the help.

If the headphones only have 1 3.5mm plug you'll need to get an adapter to split the signal into 2 seperate plugs. The green port is audio only and the pink port is for the mic.

 

[True Buie]

Heyo jwhdeks

If your headphone jack is a 4-pole you won't be able to use the microphone on the Green AUX port. This is ONLY for sound, while the red is ONLY for microphones.
However, if it is indeed a 4-pole you can acquire a splitter and separate the Sound and Mic portion of the cable.

Cheers