HELP needed with condenser mic on windows 10

Jordan3901

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Apr 8, 2015
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Hi, i just bought a new condenser microphone (Neewer NW700) and it wont work on my PC using windows 10. I have a phantom powersupply (InnoGear IG101) and its all hooked up correctly. when i turn on the powersupply, nothing pops up, so i look at: speakers(by wifi)> Recording devices> Recording, and i only have 2 items. Microphone and Line In, both apearing as 'not plugged in'. I have looked all over youtube and i cant find a way to resolve this, i know windows 10 has been a problem with other things so im not sure if theres something i need to do. Thanks and please help.
 
First and foremost, you have posted your question in the "Graphics Cards" section of the forums. Please be careful when selecting a section to post to, as this may cause confusion about what you are asking, and many browsing this section will have more expertise with graphics cards then they will with microphones.

But aside from that, let's examine the issue here. How is your microphone connected to the amp, and how is the amp connected to your PC? It should be XLR<->XLR from the microphone to the amp. I believe you can run an XLR<->3.5mm cable from the amp to the PC sound card, but I am unsure if this will work with all sound cards / setups.

Also, don't forget to list what motherboard you are using, or your model of sound card if you use a separate sound card.
 


Hi,sorry i dont use this often and must have accidently posted in graphics card section. I cant find the box to my motherboard and i dont know how to check otherwise. I am using the cable set up you have said, and apparently you can use XLR<->3.5mm from powersupply to pc. i have tried all the ports at the back just to make sure and nothing. *UPDATE* I have a Gigabyte GA-78LMT-USB3 motherboard
 
If (through plug conversion) you are plugging your mic into your PC's 3.5mm line-in jack then you need to make sure that in Windows 'playback devices', the 'line-in' volume slider is up/loud enough. You might also have the option of using the PC's mic input - which has an additional gain adjuster, if needed.
This will vary the level going to the PC's speakers.
If your motherboard has a jack-sensing feature then a pop-up should appear every time you plug something in (and this normally allows you to configure the socket as anything...input or output. You won't see anything if it does not...in that case you'll need to make sure you are plugging into the line in or mic inputs. If needed, google your motherboard audio plugs.

Additionally, in 'recording devices' you might need to adjust the line-in volume.
This will vary the level coming into the PC from the mic. If the input volume is too loud then distortion will occur.

Finally, your phantom power supply for the mic might have an output level / input gain level.

Right-mouse click on the speaker icon in your task bar to access the playback and recording devices.
 


While this is correct, OP has previously stated that he sees the "Microphone" and "Line In" inputs as "Not Plugged In" according to Windows. If the devices are not showing as plugged in he will be unable to adjust the volume.

He/She has also already stated that they have been looking in the recording devices section of the sound control panel.



OP, your 3.5mm end coming from the power supply will most likely work best in the blue jack on your motherboard's sound ins/outs. This is the "Line In" port referred to by windows, and after plugging this in, it should no longer display as "Not Plugged In". If it is plugged into the blue Line In port and still displays as "not plugged in", please let us know and we can go from there.