Question Help! PC keeps crashing/rebooting

[Lzielinski]

Since end of last month, I have been having this same issue periodically happen, sometimes 3 times within 5 minutes of each other. My screen freezes up for a minute then I can hear the audio start to become distorted before audio is gone. A small flick of blue screen appears or sometimes green lines, then shuts off, then immediately reboots. When the computer logo pops up again there are little lines of pink in a pattern then it makes the sign in screen resolution look huge and stretched. Once I sign in everything is back to normal. When I turned it on again this morning, the resolution was stretched so I tried to turn back the resolution to 1920x1080 a window popped up asking if I want to keep changes. When this window popped up the screen had a pink line pattern on the screen with the words distorted where it was hard to read then quickly reverted the resolution to be locked at 800x600. I manually shut the computer off using Start menu and now waiting to learn what I need to do.



PC specs:


OS: Windows 10 Home (64 bit)

CPU: Intel(R) Core™ Processor i7-8700K 3.70GHZ 12MB Intel Smart Cache LGA1151 (Coffee Lake)

500GB WD Blue SSD + 2TB SATA III Hard Drive Combo

MEMORY: 16GB (8GBx2) DDR4/3000MHz Dual Channel Memory (ADATA XPG Z1)


MOTHERBOARD: MSI Z370 GAMING PLUS ATX w/ RGB, USB 3.1, 2 PCIe x16, 4 PCIe x1, 6 SATA3, 1 M.2 SATA/PCIe [Intel Optane Ready]

POWERSUPPLY: 1,000 Watts - Standard 80 Plus Gold Power Supply

VIDEO: GeForce(R) RTX 2080 8GB GDDR6 (Turing) [VR Ready] (Single Card)

 

[rgd1101]

no brand psu?

 

[Lzielinski]

no brand psu?

No it just says 80 plus gold on it

 

[rgd1101]

it this a prebuild? I would replace it with a good psu

 

[Lzielinski]

it this a prebuild? I would replace it with a good psu

This is a custom build on cyberpowerpc back inOctober

 

[AllanGH]

I would replace it with a good psu

^^^THIS ^^^

Most pre-builts are going to come with junk power supplies, no matter what is painted on the PSU enclosure.

 

[Lzielinski]

Ok thank you for confirming, what psu would you recommend?

 

[Lzielinski]

^^^THIS ^^^

Most pre-builts are going to come with junk power supplies, no matter what is painted on the PSU enclosure.

Thank you for confirming. What psu would you recommend?

 

[AllanGH]

I'd look for a "Tier-1" or "Tier-2" PSU from the following list:

https://docs.google.com/spreadsheets/d/1i6gYAlEEB8Wpbr4E3jY3ctuYvNR5SiuokzPLb5WiQlw/edit#gid=0

 

[Lzielinski]

I'd look for a "Tier-1" or "Tier-2" PSU from the following list:

https://docs.google.com/spreadsheets/d/1i6gYAlEEB8Wpbr4E3jY3ctuYvNR5SiuokzPLb5WiQlw/edit#gid=0

Thank you! I appreciate the help. This was my first desktop I've ever bought so now I will know in the future to make sure to get a brand name psu.