[SOLVED] Help. Ram upgrade replacements = PC infinite restart.

[AlphaRainer]

Hey all. My PC was built from Ibuypower with professional wiring and safe packaging about almost 2 years ago now, it looks so clean. It’s been flawless with no issues whatsoever not 1, literally.

Today I’VE caused the first issue. As I wanted to replace my old ram being the default: 16 GB [8 GB x2] DDR4-3200 Memory Module - ADATA XPG SPECTRIX D41

With new ram being: G.SKILL Ripjaws V Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16D-32GVK

I had already pre-researched if they were simply compatible which the sites say they were with my motherboard being the: ASRock X570 STEEL LEGEND - ARGB Header
(And if needed my gpu is: AMD Radeon RX 5700 - 8GB)

My mistake?:

So today for the first time I watched very little info video on doing this and rushed with excitement. As soon as my order arrive I exited all my pc apps. Shut pc down, and Unplugged my power supply as well as the switch along with anything connected and took it to a table for opening and switching the pair of cards for the new ones in the same dd4 capable slots and inserted the same way. Nothing else. I closed case, set it back, replugged power and monitor DP to see if all is good and my pc keeps restarting.

It’s then that I watched 2 videos. One where a guy says to head into bios FIRST before anything to switch things back to default and then do it, and one other video says to reset the CMOS. I did neither prior to installing and I’ve been trying to redo the cmos method with both the new ram pair or switching for the old pair, but to no success. And I can’t enter bios because the PC is on infinite restart. I tried to do 1 ram per slot as it was something I read, but same thing. I don’t know what to do.

A pc that I’ve been taking care of and has given me not a single issue is now giving me my worst nightmare cause of me. I know there’s no way my CPU OR GPU would be having any issues. Any solutions, or way to like just somehow do a hard reset to my entire pc. Anything at all?

 

[Darkbreeze]

I'd start by trying this.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.

 

[AlphaRainer]

I'd start by trying this.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.

Should I do this going back with the old cards even though it’s been infinite restarting with the old ones or can I do the new cards for this procedure?

 

[Darkbreeze]

I'd try it with the new memory modules first, and if it doesn't work then try it over again with the old memory installed. Also, they are called "DIMMs" or "memory modules", not "cards", just, so you know.

 

[AlphaRainer]

I'd try it with the new memory modules first, and if it doesn't work then try it over again with the old memory installed. Also, they are called "DIMMs" or "memory modules", not "cards", just, so you know.

I’ll keep it in mind. Thanks.

As for the problem. I’ve tried your suggestion with both DIMMs each at a separate time. I turn on my pc with ease but it keeps restarting after about 15 seconds.

I tried my only two monitors that I have with hdmi cable over DP and it just still gets no signal and turns back off so I can’t tell if there is supposed to be a pop up for BIOS entry. But before prior to this problem when everything was working it would at least show the ASROCK start up to be able to hit F2 and whichever other key needed to get there. but again my monitors are getting no signal. And pc just still restarting.

 

[Darkbreeze]

Are you sure you plugged the display cable back into the outputs on the graphics card, and not the outputs on the back of the motherboard?