I would appreciate help narrowing down possible causes for a recent issue.
I have a Nighthawk Router with a 1TB external hard drive connected via USB3. For the past several days whenever I try to send a file from my laptop to the external hard drive it takes MUCH longer than it used to. A 1.03GB file took over 35 minutes. Transfer speeds range from 350 KB/s to 700 KB/s.
I connected the hard drive directly to the laptop via USB and transfer was lightning quick. So I am assuming this rules out the hard drive as the culprit.
I also connected the laptop to the router via Ethernet and the transfer was very fast. I am also assuming this rules out the USB3 port in the router as a problem?
I rebooted the router and Arris modem multiple times.
Downloading speed and internet speed seem fine.
What troubleshooting steps do you recommend to narrow down the possible issue(s)? I feel like the problem has been narrowed down to the wifi on the laptop or the wifi in the router. Anything involving Ethernet works fine.
I have a Nighthawk Router with a 1TB external hard drive connected via USB3. For the past several days whenever I try to send a file from my laptop to the external hard drive it takes MUCH longer than it used to. A 1.03GB file took over 35 minutes. Transfer speeds range from 350 KB/s to 700 KB/s.
I connected the hard drive directly to the laptop via USB and transfer was lightning quick. So I am assuming this rules out the hard drive as the culprit.
I also connected the laptop to the router via Ethernet and the transfer was very fast. I am also assuming this rules out the USB3 port in the router as a problem?
I rebooted the router and Arris modem multiple times.
Downloading speed and internet speed seem fine.
What troubleshooting steps do you recommend to narrow down the possible issue(s)? I feel like the problem has been narrowed down to the wifi on the laptop or the wifi in the router. Anything involving Ethernet works fine.